Very bad stay experience. I stayed in two rooms. One of the rooms had a very bad smell. There were underwear and clothes in the closet. Someone opened the door of the other room at 9:50 pm. Very bad stay experience!!!

the floor leaking elevator is bad smell

Most is good

Excellent

Excellent

The carpet in the room was wet and the room was musty.

The AC in room 438 started to make a weird loud noise in the middle of the night. I’m not sure if it broke down at that time or if it was an underlying problem. But it really made my stay a bit uncomfortable.

It suited my needs perfectly

Buena comodidad Excepto que en los días de mi estancia no se realizó limpieza a la habitacion

Trouver punaise de lit sur le couvre-lit et oreiller

Ask for more decaf coffee packs. Didnt get zny.

Everything was excellent except for the loud construction workers.

The airport shuttle is a great advantage. Overall, the hotel and staff where good. At the beginning, we experienced some problems with the air conditioning, but the staff helped us to fix it. Unfortunately, the coffee maker in the room didn't work. Breakfast time was quite busy, and it would be nicer if regular plates were used instead of disposable ones, to help protect the environment.

Nice and quiet. Rooms and restrooms are clean

Staff was very friendly and helpful, room was clean, and location is convenient.

Area is not good. Most of the staff were fairly unfriendly and not responsive to issues at the hotel. Pool was locked during open hours and dirty. They give the only pool key to the driver and he didn't unlock it and left to do pickups. Wow. Very poor management. The staff are very careless and unfriendly except the African American gent on night shift. He was very friendly, professional, and helpful. Other staff? No. Rooms are pretty nice though and I didn't have issues with noisy guests. First day though I saw someone walking Police into the building to a set of rooms. Some guy was just creeping around the property and smoking "stuff." Yeah, not a very good area and just poorly managed. Even if the room is nice, looks like a dicey place with dicey people.

Easy access. Great staff.

The staff was rude as all get out! Even to confirm the man who answered the phone completely hung up in my face over a question. I will never do any business with them again.

There are not enough supplies in the bathroom.

I like the renovation and was happy my room was already renovated. The elevator was worrisome because it seemed to struggle and make lots of concerning noises.