I had reserved the reservation on one for. Of payment, expecting to actually pay with another for of payment, The card I made the reservation with had been charged before we even arrived at the property. The lady behind the desk couldn’t understand that we wanted to pay with a different card. My receipt for the hotel stay was printed on a used piece of paper, on the backside had the copy of a prior customers credit card and drivers license, enough information for someone to steal that customers identity, if they were less then honest! I’m going to try to find the person and return the copy to them, but this is super unprofessional and a huge security breach just in securing a customers personal information!
There was an outlet that didn’t have a cover on it. A glade plugin was being used in the room, I unplugged it when we first entered as the smell was overpowering and was giving me a headache. We unpacked and went to dinner, came back and realized they were using the plug-in to coverup the fact that the room had been smoked in (former smoker, could smell it). Had 2 shampoo bottles and no conditioner. The room we were in wasn’t the room assigned on our bill, I had reserved a king bed room and we got a double queen bed room. Minimal outlets, had to decide between the fridge, air conditioner and plugging in my phone, left the fridge unplugged. Bathroom was clean, sheets were clean. Continental Breakfast delivered to us at checkin, yogurts we’re warm.