早餐水果不新鲜

整體來說不錯，服務人員態度很好

Hotel was clean and glad to have a safe place,Santa Cruz crawling with homeless zombies

Un hôtel pratique et accessible, propre et calme… mais… sans piscine !

Basic room. Food options were ok and the outside area was sketchy. Free parking and kitchen staff were great. Air conditioner was loud and made sleeping very difficult.

Decent place to position yourself in for Santa Cruz. Clean and comfortable. Stayed with 2 children.

The toilet kept running; the hair dryer and fridge were broken. Requested for housekeeping services but never were honored. I didn’t expect that. I have stayed at different Best Western Hotel locations before but the experience here was not the best

The variety of food/drinks during breakfast, easy check-in/check out and friendly staff.

Frontdesk staff should at least welcome guest.Frontdesk need customer service training how to welcome guest.Place is clean though.

Parking lot is extremely small, other guests were taking up 2 spots making it harder to park. The free breakfast isn’t available long enough, was told they were serving anymore and seen a few other guests walk out with plates. Beds were comfortable, bathroom was a bit small but not bad for a 1 night stay.

It was a wonderful experience, I only wish that my alarm wasn't set for Hawaii time!

Can check in late and stuff its nice

Perfect stay if you’re visiting the Santa Cruz board walk! The rooms very updated and very clean! The staff was very friendly and helpful!

Tried this property looking for a cheap room while in town. Bed was uncomfortable, hot water wasn’t working in the shower, and mandatory checkout by 11am even though I was the only guest. Will look somewhere else next time I’m in town

I loved the waffles that had hearts inside during breakfast.

This hotel is adequate..but for the price I paid...not worth it

I was showering and the water wasn’t running properly. Little to none came out until 10 minutes later

A+

We made a reservation but when we arrived we were told they could see we made a reservation but there was no room for us. The clerk checked the other hotels but they did not have us either. It took a while and we were tired but the clerk was very nice and did get us a room.

Asked for accessible room,got second floor( of two) end of hall. No internet,tiny bottles of shampoo,body wash,conditioner. Not enough for one use. Way overpriced. On a freeway onramp.