SureStay Plus by Best Western Coquitlam

探索 SureStay Plus by Best Western Coquitlam
7.2
好
基于 1,000 条评论
清洁度

7.2

客房舒适度

7.6

地点

8.0

服务和设施

8.2

旅行者评论 SureStay Plus by Best Western Coquitlam

每页评论数
20
40
热门评论
John
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 36几周前

Hotels.com verified review

the room and hot water temperature is low.
Verified traveler
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 68几周前

Hotels.com verified review

附有早餐是個很棒很方便的地方。
??
4.0
/10
评论于 93几周前

Expedia Group verified review

Not comfortable
Toni
icon-双人入住
双人入住
6.0
/10
评论于 13几周前

Expedia Group verified review

Walking distance to the skytrain was a plus!
Rajiv
icon-亲子同住
亲子同住
6.0
/10
评论于 13几周前

Expedia Group verified review

Okay
Christopher
icon-
10.0
/10
评论于 13几周前

Expedia Group verified review

Excellent place to stay when visiting Vancouver. The staff were very friendly & accommodating. I was unable to book 2 days in row due to uncertainty of wildfires in my area. The hotel was very understanding, and accurate me with combining the 2 days together as well as late check in too. I highly recommend Surestay Coquitlam for anyone , they're the greatest. 😊
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Samantha
icon-亲子同住
亲子同住
6.0
/10
评论于 13几周前

Expedia Group verified review

Check in staff were not polite or helpful. There was a big hole in the shower fixed with duct tape. Breakfast was ok. Nothing special but it did the trick. The kitchen had one mug and a baking sheet and nothing else. There was not cutlery or plates, no pots or pans are because there was no stove the baking dish was useless. Ice machine on our floor was broken, but the other floor was working so not a big deal. The pool was fine. Afani nothing special but the kids enjoyed it.
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Bradley
2.0
/10
评论于 13几周前

Hotels.com verified review

I just got to the SureStay and they tried slamming me with a bunch of extra fees that weren’t anywhere on their Hotels.com listing. I’d just finished moving, was dead broke from the whole ordeal, and my card didn’t even have room for their greedy add-ons. They flat-out refused to give me back the $281 I’d already paid for the night, leaving me and my two dogs stranded with zero options no other room, no Uber to a friend’s place, nothing. The girl at the desk just kept shrugging and saying “it’s not my problem.” Heartless doesn’t even cover it.” Do not stay here. These people don’t give a damn about their guests.
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Eureka
6.0
/10
评论于 14几周前

Expedia Group verified review

Old building so it smells moldy but the staff were pleasant
Erika
6.0
/10
评论于 15几周前

Expedia Group verified review

Was nice and close to the casino where our concert was, would come back
Mary
6.0
/10
评论于 15几周前

Hotels.com verified review

Clean but very worn out. Paint peeling off the walls in the bathroom. Dog friendly.
Vinatha
2.0
/10
评论于 15几周前

Hotels.com verified review

AVOID AT ALL COSTS! Booking this hotel has been my biggest regret in my entire vacation! The entire hotel, including our room had such a horrible stench that permeated all our clothes and bags and it’s still lingering, even after 2 whole days! The carpets in the hallways are horribly dirty, the bathrooms and rooms are dirty and dingy, the shower curtains was ridden with mold and smelled of urine, I felt like I could contract something before I left the hell-hole! This experience made me become extra, extra conscious and paranoid about my future hotel choices.
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Sashidhara
6.0
/10
评论于 15几周前

Expedia Group verified review

Basic hotel that meets the needs of very short stays.
Savannah
2.0
/10
评论于 15几周前

Expedia Group verified review

DON’T STAY!! After reading reviews for hours, this place seemed half decent until check-in. We checked in on Tuesday, July 28, around 6:00 p.m. The front desk clerk immediately told me I couldn’t park in the handicap parking. We informed her that I could because I have a valid handicap permit. She had assumed I didn’t have one based on my appearance, which was upsetting. I’ve never had someone make that assumption before. She was also unhelpful throughout our stay. The pillows in our king suite with the jetted tub were covered in stains not just one or two, but multiple stains. When we asked for clean pillowcases, she refused to provide them until the next morning. Because of that, we ended up sleeping on our hoodies for two nights. On Wednesday night, we needed more towels. There was only one available, and it had brown stains all over it. The towels also smelled old and dirty. The jetted tub clearly hadn’t been cleaned, the overall cleanliness of the room was poor, and there was mold in the shower. The only positives were the gentlemen working the night shift, who were always friendly, helpful, and respectful, and the complimentary coffee, which was actually quite good. Overall, this stay was nowhere near worth the nearly $600 we paid, especially considering I booked four months in advance. I would not stay here again or recommend it to anyone.
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Phyllis
6.0
/10
评论于 15几周前

Hotels.com verified review

Had a smell that a good cleaning would get rid of. Has windows that open for fresh air. Staff were helpful and understanding when we cut our stay by one night because we had to get home due to wildfires, they refunded one night's stay no problem. The breakfast was great, lots of options, had a hug area with a tv and couches even. The one elevator worked great and was quick, didn't creak or jump.
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My Thanh Thi
2.0
/10
评论于 16几周前

Expedia Group verified review

Photos posted of the location is deceiving. Staff was unhelpful when asked clarification of room charging prices. Room smelled like mildew. Stained bedsheets and dirty towels (had hair strands in it).
Denelle
10.0
/10
评论于 16几周前

Expedia Group verified review

Staff were wonderful and parking was easy
Christopher
10.0
/10
评论于 16几周前

Expedia Group verified review

I feel at home whenever I stay at the Sure stay Coquitlam hotel. Rooms are very nice & clean, the staff are very friendly & courteous, and location is excellent....a bus stop to Braid Skytrain station is in front of the hotel. Ill be staying here extra month for a rock concert. I highly recommend staying here, it is quite affordable as well.
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Amy Fu rong
2.0
/10
评论于 16几周前

Expedia Group verified review

Very disappointed. Extremely dirty and unsanitary. Rude staff. Almost didn’t stay. Had my baby with me and was afraid of bed bugs. Hair everywhere. Stains on sheets. Red stains in bathroom. Awful smell in room. The whole building is run down and not well maintained. Way too expensive for what it was. Will never stay there again.
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Fitsum
8.0
/10
评论于 16几周前

Hotels.com verified review

Clean room and nice parking .
每页评论数
20
40

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