Staff is very attentive at the front desk and both room service and breakfast have a variety of quality options. Staff at breakfast is quick and friendly. The hotel is in a great location for metro and hitting Gran Via for sight seeing and museums.
Makes hitting museums or sights/events further out incredibly easy and front desk is available 24/7, each time I had a question they made sure to get a complete and helpful answer. Recommend this place if you have several places to go around Madrid and want breakfast to be a meal you dont need to worry about. Room service is also high quality and speedy if you don't feel like going out one night too!