The housekeeping service was consistently late, and there were several issues with the room. Items were either broken or missing; for example, there was no hairdryer available, and the iron was not functioning. I had to contact housekeeping multiple times to address these problems. Additionally, the bathroom cleaning was not done at all, and no toiletries were replaced. The buffet remained the same every day, and there wasn't much for the children to do.
The wellness centre could be more relaxing if they offered refreshments after the one-hour treatment. However, the staff was friendly and helpful.