综合评分和评论 Taj Fort Aguada Resort & Spa, Goa

It was a nice experience overall living in Taj for two days. One of the best things is the staff was very helpful in arranging tours and booking taxis. But one point Taj might improve is, though we have paid online for such a room for three people, we were told still that we have to be charged for an extra bed, which is not expected when we placed the order.

Excellent hospitality, awesome views, very clean and very good food, food on property is a bit expensive but that’s expected!!

This is a truly amazing hotel. I have stayed a number of times and the service is outstanding. This was my honeymoon hotel back in 1990 and I continue to return. I a. A widower now but will always come back for as long as I can. You expect the best from Taj properties and that is what you get.

Terrible experience at Fort Aguada, the hotel is dated, dirty rooms which we took pictures of but we're ignored. Had to wait for an hour to check in, then we're given a room that we did not book which was dirty with used cigarettes on the balcony, and not cleaned. then we were moved to another room we did not book. eventually 2 days (half way into our stay) they moved us to the room we booked, then the room wifi was not working. Not worth the cost, not even close to a 5* experience.

Mustiness in the room is unacceptable at a Taj property especially when it's not even the high humidity season. This instantly impacted my wife who had to go on medication Masking it with chemical fresheners is worse. Reaction times and understanding at the front desk of client requirement is dismal. Took me two hours to arrange a car pick up to the hotel They recognised the issue sent me a goodwill gift of such poor quality that even the from office clerk was embarrassed to see. Too much demand means that resources cannot keep up and quality suffers but list importantly they just move to the vlnext guest without any time capacity or desire to repair any issues that they themselves acknowledge Not that they didn't try but loose assurances don't go too far.

Stunning location with amazing views coupled with Superb staff make your stay at this resort a memorable experience.

Loved our stay! We appreciated the attentiveness of the staff who were very responsive to our requests. Thank you!

Very nice

Beautiful property right on the beach! Staff was amazing, accommodation was awesome and food was delicious!

It’s a beautiful property with comfortable rooms and nice restaurants. The pool area is especially nice.

We had a great time at this property and the connecting one. Sanjeev was amazing by the pool where we spent most of our time and he made our experience so lovely! We love Sanjeev!

Amazing service at every turn. Clean well maintained property

Was a very pleasant experience

Rooms were not clean, we changed room 2 times but still when you walk into the room the leg becomes full of dust!. Lots of insects comes in to the room becouse of the greenery around The rooms are spacious & the property is great but you can see its too old and not maintained properly Food were average in the restaurants both (Indian & Italian) Overall services was very average

I stayed at this property because of its 5 star rating and chose the room based on a “10” review on Expedia. The room was old, tired and looked like it hadn’t been maintained. The ocean view was obstructed by dirty windows with dirty curtains. The room did not look anything like the pictures. The lower common areas were not maintained. This property needs a lot of work to be a 5 star hotel. I would never recommend this place to anyone. The breakfast buffet was overcrowded and noisy. This was NOT a 5 star hotel experience and we felt ripped off

Great resort with excellent customer service. Food is good and caters to the clientele. There is no Goan food for those of us who cam Outside the resort is terrible with lack of approach road and order. Too many people walking on the road in absolute unsafe conditions. Lack of taxi cabs make travel very very expensive.

We were a family of 4 with 2 boys aged 9 and 11. The restaurant staff went out of their way to cater to the foods the boys liked(both have very different tastes). We lost some swimming trunks at the pool. The pool manager found them and they were returned to us the next day. The room had a wonderful view to the ocean and a balcony where we could relax while watching the waves. Ultimately it was the staff that made this place so lovely.

Property was great. Pleasant Stay in Monsoon time I liked the property overall & especially the hospitality.

I had 4 rooms booked for 2 days in sea view cottages. I had family emergency with hip fracture needing emergency surgery. They would not understand it and adjust or give credit or reimburse. Such poor humanity. I am visiting from California. Never seen such human insensitivity in USA.

Property was great. Sanjeev at pool area was very co-operative and was very good human being.