除了櫃台服務小姐冷酷，其餘都好

I like the room space which is larger than others.

The hot tub is helpful fir a long day hike.

Geräumiges Zimmer, Hotel zentral gelegen. Shuttle Bus 1 min zu Fuß erreichbar (zur Gondel, Tunnel Mountain, Hot Springs usw.)

Great views !

Great service!!

Everything

The room was clean and quiet with A/C. Staff were very nice and helpful. Carlitos food was always good.

The location was convenient, in center of town, clean and comfortable.

The staff was friendly. The room was spacious and clean. They could use a little more lighting. The hot tub was very nice. We used it daily after long hikes.

It’s a great adventure

Nice comfortable accommodations. Room was large enough with a vaulted ceiling for four adults to have adequate room. We made good use of the provided bottled water and Roam bus passes.

Over Priced. Motel 6 Feel. Very outdated 1970's. I would stay outside of Banff 10 minutes and save yourself some money. Location is good , Garaged parking but they charge you $20 extra a night and you will pay close to $500 a night for the dump room which is a rip off.

We received a warm welcome ahead of our check-in time. Inside and outside were beautiful and clean. We enjoyed the spacious room as well as the hot tub and both saunas. Our room was turned over nicely each morning and any requests we had were answered positively. It was a short walking distance to the downtown strip which we enjoyed each day we were in Banff.

We checked in and I mentioned we had a small dog. I was told by Expedia that they are pet friendly. Guess what they aren’t BUT their sister property is Thank God. Not as nice but helped out. Expedia always helps. Only reason I’m loyal and only use them.

Good location , can walk to everything

This is an older hotel but well kept and clean. Rooms are large and comfortable. Staff was helpful with planning trips. Hotel in general was quiet. Only small complaint was that I couldn't get the coffee machine in the room to work and no one came to help or fix it. Best thing was that there was free street parking usually available around the corner from the hotel.

This property was basic, clean, had everything we needed for a trip where you spend NO time in your room. Mini fridge and coffee maker were a nice bonus for little things you may need early morning or late night.

清掃があまり行き届いておらず、少し残念でした。滞在中の清掃後も飲料水やコップの補充がなかったです。 スパも床が水浸しになっていることが多く、清潔感があるとは言えませんでした。 一方で、フロントに問い合わせると飲料水などは用意していただけたので、その点の対応は良かったです。

overall a good hotel at a very good location. Good value for money. The hotel can get 10/10 score if they work on the improvements listed below. What's good about the hotel - Walking distance to most of the restaurants and shops. - Good view from the room. Rooms are spacious enough - Comfortable beds and pillows - Good shower (water temperature/pressure) Needs improvement - Cleanliness in the room. Found few hair on the bed and a sock. They quickly cleaned up after I informed the front desk - The restaurant in the lobby may not be open everyday making it difficult to plan - The breakfast discount was not much. Breakfast was expensive in the next hotel and was not a great value for the money - The hotel doesn't have laundry option - No extra bedding was provided