Buffet were closed, not much option for food

Good

5 star

好

总体感受还不错！

很好

很一般

great hotel in AC

Very good

We stayed for 4 days. The wait for the elevator at times was 15-25 minutes and you had to get on to a packed elevator at that point stopping at every floor because everyone else was trying to get on as well. The green flys by the pool were ridiculous. You didn't even know they were on you until they were biting you. The pillows are super thin and flimsy. Very uncomfortable. You have to pay $10 for parking anytime you want to leave and come back. The staff was friendly and helpful for the most part except for the cage girl. She had an attitude for whatever reason. The rating says wonderful, but it just wasn't that great of an experience in my opinion!

Beautiful place & will definitely be back!

Everything was good

Absolutely amazing!

Excellent stay and servicr

Clean nicely sized room and bathroom

Restaurants

Ive never stayed here before but Oceans was sold out. Booked online and requested a room view of the water. When i got to check in i verified that if i could please have a room with water view, she assured me i would and that "this is a very nice room". Alot of rooms though were not ready and we were told we would get a text when it was so we walked to the pool and got a text an hr or so later. Got up to the room, it was a city view. Not what i asked for. Especially bc im a paying customer and not using comps i called downstairs and they assured me they would either get me a new room or compensate me somehow. Also after 2 hrs the AC was not cooling either. So went down, was told they couldnt do anything but give me a smoking room bc i booked on a third party site. I dont smoke, i hate it so why would i settle for a smoking room? Or, i could come back down the next day with all my things and try to get a new room later in the day once they are all cleaned. I was asked, "whats more important, the view or the smoking room?" What a hassle and im sorry but this wasnt my screw up, it was yours. So I stayed in the room with the city view where the air barely worked.

I di

Nice place

My friend and I really like the pool and the jacuzzi. The pool was a little chilly