Satisfied

Most of the staff are friendly and helpful, but some are a bit cool to Asians. Th location is a bit far away from downtown, but very accessible to the light railway station.

可接受，早餐可以、房間舒服，但取房時間長，另沒有按預訂給雙床房。餐廳訂25位不接受，後來前台投訴才接受預訂。

服务非常好，交通便利，下次还会入住

A very nice hotel. By London standard, the room is spacious. Hotel staff particularly the reception people are very friendly and helpful. Convenient location and quite close to the underground train station.

The hotel was very well situated for our weekend visit to Abba Voyage. The staff were all very friendly and the bar staff and concierge staff were very efficient and helpful. The hotel itself was very clean. The hotel surpassed our expectations. Very enjoyable stay. Thankyou.

Spacious and comfortable- staff excellent

Good location for our visit to the O2 arena. 10 min walk to catch the uber boat from the Canary Wharf Pier to O2 arena (15 min boat ride with bar onboard!) and 1 stop on the Jubilee line from North Greenwich (outside O2 arena entrance/exit) to get back to Canary Wharf station (10 min walk back to hotel). Plenty of bars/restaurants on the doorstep of the hotel as well as activities on the water. Saba west India quay car park 150 metres from hotel entrance (£24 for 24 hour parking, booked online when outside entrance and got to use the discount code eligible on the day from their website/app to reduce price) Was there to celebrate 40th birthdays, and the hotel were kind enough to decorate the room and leave us some Prosecco and other bits, greatly appreciated! Nice touch. All the above was great but the stay was made special by Charlie who went above and beyond to ensure we were checked in promptly and nothing we asked for was an issue for him, ensured we were happy with our quayside water view. Great asset for the hotel to have someone like him representing them. Would definitely stay here again if visiting the 02 arena, especially now that I have it all figured out.

Great hotel for an quick trip

It’s a convenient place for me to stay.

Great breakfast and friendly staff

Run down, tired hotel with miserable and non hospitable staff.

El personal

Very good service, great staff. Great location

The whole hotel was spotless and the facilities were all good. It was very enjoyable and the staff were second to none. Very professional . Will be booking again

Camera, personale, pulizia

Not 5 stars at all.

Rent och rymligt rum, bra frukost och restaurang.

Staff were very pleasant.:room was clean although the view could have been better ..I would prefer to stay on a higher floor next time

Front desk staff were friendly and polite. Room was clean and the bed was super comfy. A variety of options for breakfast...the food was delicious.