飯店打掃不確實，一進門就看到一雙臭襪子，房內電話也是壞的，甚至連wifi都只能用5個小時就斷線了

Good location and comfort room

Located between train station and city center, very good location!! Price is good Nice hotel!!

Fint hotell. Fin belignhet.

Ketjunhotellin perussiisti perushuone. Hintaansa nähden kuitenkin vähän muovinen. Itse Bergamossa ei yhtä yötä kauemmin kannata tuhlata aikaa.

위치는 좋으나, 주차장은 옆에 공용주차장 사용하고, 수건도 좀 부족하게 주네요..

The hotel room was nice and clean. Disappointing that there were paper cups and wooden stirrers in the room, not real mugs and spoons!

On April 12th, I was celebrating my birthday and decided to book a higher-standard room for the occasion. Unfortunately, upon arrival, it turned out that the room was not properly prepared – there was standing water in the sink, and the bathroom was dirty and not cleaned. At the reception, I was informed that I could use the minibar, but it turned out to be incomplete and not fully stocked. Considering it was my birthday, I didn’t want to waste time dealing with these issues, so I asked for a different room. When I reported the problems at the reception, I was met with arrogant behavior from the staff, who said that it was not their problem. Additionally, the breakfast was very disappointing – everything was dirty, which completely took away my appetite. I definitely do not recommend this hotel.

Staff were friendly and helpful. Breakfast had reasonable choice for a small-ish breakfast area but ran out of sine things (we were down towards end of breakfast times though). Room was ok but looked into a roof that covered a lot of the window so could not really see out. A few bits looking tired and need attention although bathroom was clean and modern looking. Great location for Bergamo station and Citta Bassa and buses ho right past hotel to Citta Alta (although not too long a walk either).

fantastic room and amazing staff

Very convenient location. 3min walk from train station. Pretty good breakfast, omelet, sausage, bacon, many desserts. Room was pretty spacious, bathroom the same. Nice shower.

24°C in camera a marzo, sveglia alle 6:50 perché le tende non coprivano completamente la finestra ad arco, aspirapolvere passato in camera a fianco alle 7:30, ricevuta emessa con importo errato e sono ancora in attesa di avere via mail quella corretta per nota spese. Il resto, bene.

Cama confortável, quarto limpo e casa de banho espaçosa. Excelente pequeno almoço. Muito conveniente, com acessos rápidos, quer ao aeroporto, quer à cidade e até às cidades próximas.

Hotel is in a great location relative to the train station. Staff were very nice and helpful. Room was disappointing with the toilet seat broken, faucet handle completely came off and no towels in the room.

Ok

Albergo in ottima posizione e curato

Nice spatious room

Big room and good location. No noise despite noisy street

Staff were very friendly and it has a gym. The location is perfect, too.

Fint rum, perfekt läge med nära till allt. Helt ok frukost och trevlig personal!