My room have been upgraded to a river view room. It is so good. Staff are helpful and nice, check-in is quick, room is clean and spacious, breakfast place is at the rooftop restaurant! The hotel is very closed to the shopping street, lots of restaurants, bars and coffee places around, very convenience and safe.

Very comfortable quiet hotel. Big and clean room. Breakfast is fruitful.

我們房間的空調是壞的，打開空調室溫可以上升到19度，沒打開是18度，我們不得不打開它，而且空調的聲音非常巨大，房間又冷又吵，非常難熬的一晚，令人相當不愉快的住宿經驗！（房內備有兩件毛毯和三組耳塞，可見飯店應該是知道空調是壞的）

Staff was rude when we arrived. Cool old room but the floors were noisy, so it was not ideal for kids. No hot water at all when getting ready one day. God breakfast.

Bedding was exceptional, reception extremely friendly, helpful and efficient. Gym equipment a bit tired. Overall will definitely stay there again.

À l’arrivée, on nous a attribué une chambre sale et une autre déjà occupée par un couple au lit !

Great room and staf and Gent is a very nice place

Väldigt bra rum och även en riktigt bra frukost.

Très bon petit déjeuner

All good, rubbish pillows the only downside

Clean and tidy hotel in a great position. Public parking close by. Staff didn't seem interested in supporting with your queries

Wir waren sehr zufrieden mit dem Hotel, das ganz zentral liegt; das Personal ist freundlich, das Frühstück gut, die Zimmer sauber und geräumig; der Frühstücksraum oben mit Dachterrasse bietet einen schönen Blick auf die Stadt; der Blick war allerdings getrübt wegen einer großen Baustelle in unmittelbarer Nachbarschaft;

The room AC was not running properly . Couldn’t sleep it was very hot . Next day they provided us with fan . The room temperature remained at 75 constant .Do not visit this place .Air-condition duct and airflow is very little .Controlled by the staff in the main floor . Breakfast was very good . The whole purpose is to have a good night sleep . Not in this hotel .

Helt fantastiskt stort rum med både dubbelsäng och enkelsäng för mig och min dotter! Kaffekapslar varje dag, badrock och tofflor ingick också. Suverän frukost med mycket att välja emellan. Gott kaffe i maskinen. Mycket trevlig turkisk (?) familj som skötte allt. Utsikten var inte så vacker med hus som höll på att restaureras. Låg på en lugn gata nära till torget med restauranger och sevärdheter. Hade en mycket trevlig vistelse i Gent. Ett tips är att ta tåget i ca 1 h till Brugge! Sååå mysig stad med kullersten och massor att utforska! Testa olika ölsorter. Köp även med lite god Belgisk choklad.

We arrived to find the AC wasn’t working and construction activity was going on right next door! Staff were very helpful but there was little they could do. Hotel boss was going to call/write us ….he has yet to do so.

This is a brilliant hotel - modern yet historic and very central

Nice and safe hotel for tourists.

Friendly staff, nice rooms, comfortable bed, good breakfast. What’s not to like!

Very central hotel, very clean staff were lovely and helpful. Would definitely stay here again, rooms cleaned every day! Can’t fault it at all

Just a bit noisy outside our room on Friday night but great location, room and staff.