Worst hotel in victoria, checked into our first room and it was full of flies all over the towels, they then moved me to a new room. House cleaning woke us up at 6 am being super loud in the hallway. Then they had construction going on in the room next to us at 9am. I tried to check out and cancel my last nights stay so i could go to a new hotel. The staff refused to refund and said that it would need to be approved by a manager, they said then the manager was off site and would be back tomorrow. We booked a new hotel and called the next day when the manager was in. He refused to refund and would not give us a reason other then he is unable to. There are multiple better hotels all with in a 5 minute walk of the embassy, i strongly suggest staying any where else