Nice room but a little cramped. Shower and towels excellent

Had a great stay room was lovely and the bed was very comfortable. Most of the staff were great apart from a couple at breakfast hardly spoke when I spoke to them and very miserable not one smile and I have an infectious smile.

Room quite small and tired. Shower room very small. Staff excellent. Sunday lunch menu very good.

We went for our 5 year anniversary as we married in that hotel 29.11.20. We advised the hotel of this st the time if booking. We were given an adjoining room to a suite and although the door was locked you could hear everything ! Breakfast was limited they ran out of items. No ketchup at all.

The rooms were lovely, clean and cosy and the staff were very pleasant. We would definitely stay again

Friendly and helpful staff

Friendly staff, room lovely and clean

Mix of decor in this interesting old building The amazing number of staff Food good All felt positive - would stay again Would recommend

We were in 101 which was compact but first impressions was it was clean, neat and tidy, but no controls for the heating so was very hot during the night and when you opened the window the traffic noises was so loud and so we didn't have much sleep by then the room was claustrophobic

Room emaculate and exellent friendly service

Really friendly staff that can’t do enough to help you. Hotel was clean and tidy as was the room. We had a family room which was spacious and comfortable. My only suggestion would be to freshen up the mattress on the sofa beds as it wasn’t the comfiest sofa bed I’ve ever slept on.

I have stayed at the hotel a few times . I always enjoy my stays there . Lovely hotel .

Nice room, very clean and tidy. Friendly helpful staff.

Staff were exceptional, food was great and the room was spacious and comfortable. Will definitely stay here again when I’m in the area

The food was pretty good. The staff was amazing. Great story, but the rooms are no bigger than a very small dorm room and needs serious updates. Pillows are old and flat. The room was not big enough to even put two suitcases down on the floor. The bathroom was so small. I couldn’t even take a shower in there because I was so claustrophobic. With that said. The staff is amazing.

Room was nicely decorated, comfortable. Good tv. Shower room ideal for our needs. Breakfast was good, lots of choice and fresh. Only slight fault was noise of traffic as we had window open

Lots of marriage celebrations but we were able to enjoy our stay with no disruption.

The area was perfect for us. The service in the restaurant could have been better. The staff were extremely friendly but the service was slow and staff often did not know the answers to our questions. The shower was useless ~ no water pressure.

We had a small family room and the sofabed was very uncomfortable and basically the springs are damaged. We received an email from the hotel asking if we were interested in an upgrade. I emailed and asked about the offer but the hotel didn't respond to me.

We only stayed one night en route to the highlands, but this was enugh for us to know the hotel is in a good location (near the outlet), the staff is helpful and the room was and clean.