There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden

Lovely stay

Amazing as always thank you

Nice room, lovely staff, all friendly and helpful. Great location and quaint

Great old building. Clean and modern but with oriental features. Food great

Warm and friendly staff. Great rooms and a dog friendly delightful breakfast.

Absolutely lovely stuff, they really made our stay extra comfortable and were more than happy to help with anything we needed. The room was spotless, and the bed was really comfortable. We had both dinner and the breakfast sent to our room, and they were both delicious! Overall a really lovely stay in such a beautiful old building, and I’d highly recommend taking a walk around the grounds before you go!

Very friendly staff and nice and cosy room. Good quality linen and towels and really liked the fact you had a mini bottle of milk in the fridge I would definitely stay there again for

Staff were superb. Spa and pool lovely. Room great. Thank you

Room and staff were good. Breakfast was very poor. Luke warm and poorly done.

Charged me twice for the room

Its wonderful. We had a couple of days and everything was on form. Breakast was especially good

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Excellent team, great facilities, the room was clean, comfortable and well proportioned. Reception were extremely friendly and helpful. The food was excellent and restaurant service friendly and courteous without being overbearing. We really enjoyed the spa facilities and the grounds were lovely. We will definitely go back.

Friendly and helpful staff

The staff were very obliging .The receptionists were welcoming . The restaurant staff were always helpful. Unfortunately the restaurant was too small for the number of people wanting breakfast. Meaning staff rushing around trying to please and cater for all their clients.

The room was spotless it was so clean. Staffs were really friendly and helpful. We had such a good time at the pool with kids. Amazing hotel. Overall was soo pleased with out stay.

Excellent hotel witha great, country atmosphere! The staff are exceptional!!

Stated for 3 nights. It's a lovely property in pleasant surrounds and would stay again. Slightly let down by slow service at times. Mistakes with ordered. Staff were lovely and clearly very busy. Food was enjoyable with a slightly limited menu as we ate dinner twice. First night my food was lukewarm which was disappointing. Dishes sat in corridor overnight from the previous morning and room could have done with being vacuumed during our stay. Overall would recommend and would stay again but areas to work on.

Just got back from a stay that felt like a dream birthday treat and retreat. The hotel was cosy, beautiful. The ground was so peaceful, it felt like time slowed down. Every corner invited calm and rest. Above all though, was the staff. They were genuinely kind, attentive, and always ready to help. It surpassed my expectations. I can’t recommend New Hall enough.