第二晚的熱水供應系統有問題，且未主動告知，直到反應後才說正在處理中，處理態度不夠積極。雖然這問題不大，但是現在歐洲氣溫晚上都很冷，所以特別希望他們能多注意。

地方鄰近M30公路，跟地鐵站。出入方便

Excellent location and great value

Volveremos con seguridad

Friendly staff, clean room, firm bed (perfect for me, too firm for my roommate) amazing showerhead! Close to a metro station and Retiro park. Good breakfast with excellent variety. Lost 1 star as some of the items looked as if they'd been out for a while, and there was no gym.

Very nice room, it was clean, modern and comfortable. The staff were helpful and attentive. The location is convenient and in a nice quiet area of the city with nice stores and dining options just steps away. The location is walkable and right on the train and bus lines.

Rent og pænt. God rengøring. Venligt personale.

Great room and staff!

Rummet var alldeles för varmt. 25,5 gr celsius och gick inte att starta AC enl personal då spanjorer vill ha varmt!?!?!

There was no space in front of the hotel to park a car and unload the luggages and check in.

Staff is amazing, clean and very good size room, we love breakfast, and is next to a Metro station, every corner is clean and smell very nice

Its nice hotel, great helpful staff specially Christina!🙏 a few feet away from subway, bus and grocery. Mostly remodeled and clean. We got this hotel last minute since our Airb&b was not as expected. So we booked this hotel 30 min before checking in. They had to switch our room to get us a double bed after the first night. First room was perfect exept it has two twin bed. Second night we went to another room with double bed, hiw ever this room was not yet remodeled and had some minor cosmetics with the caulking on the bath tube and floor tiles. But overall nice, clean and convenient. Its worth the price, just ask for complete remodeled room.

Definitivamente lo primero que quiero decir es lo que más distingue este lugar es su personal , que amables todos , de verdad que todos nos hicieron sentir como en casa , la habitación estaba limpia y 24 horas de first services me encanta , Gracias a Todos

Esta serca todo

Desayuno muy bueno! Zumo naranja natural!

Excellent customer service. Exceptionally comfortable bed.

Todo bien, recepción rápida céntrico habitación espaciosa

The staff is excellent. The room was serviced every day and the beds were quite comfortable. There was a large selection for breakfast and the on-site restaurant was convenient for dinner. Metro stop across the street.

Nice hotel not that far from the city center. Lai near metrostations. Good breakfast and good beds. Quiet rooms.

Awesome Hotel in Madrid. Very pleasant stay we had for 4 days. Staff was great, from the check in to the end check out. Excellent breakfast with awesome staff. Cleaness of the rooms, room service was great daily. Everything was excellent except the air conditioning - we couldn’t have control of it except on and off. It was a bit annoying blowing right on you during the night - the way vents were installed. Other than that - we had a very good experience in this hotel thought out 4 days. Thank you Catalonia front desk and back staff.