Great

Gorgeous hotel right in the city centre. Quick walk to everything. Staff were lovely

Booked for one night for a concert at the Arena. Bang in Newcastle centre which is perfect. Will definitely returning to Newcastle & will be staying at The Grey Street Hotel

Good central location, quiet at night, good breakfast, friendly staff

Helpful staff, good sized room (despite the staircase to the bathroom...), nice staff and really terrific breakfast. Need to get a better shower door design; water went everywhere in every configuration alas.

Great location

There was no bar/lounge area to go and sit at.

Fantastic, Only a short stay.. However, The lady who checked me in was exceptional... Very polite.. Very informative. 5 star Check in..

Stayed in a junior suite, lovely room. Very comfortable although the pillows were a little lumpy. Great shower and toiletries. Location of the hotel was perfect. Short walk from the Train Station and the hotel was right in the middle of the city. Will stay again.

Everything lovely

Central location, with friendly staff and excellent facilities

Great location, large comfortable beds, large room was fabulous!

Beautiful hotel, clean and well situated. lady on reception needs to brush up on her customer service otherwise everything would have been exceptional.

Everywhere was spotlessly clean, only issue was un emptied bin and no toilet roll but was quickly dealt with, staff were extremely helpful and polite, breakfast is made to order, we had cooked so cant offer any guidance on the continental but what i saw looked lovely, fresh fruits,yogurts,various breads,cereals ect..

Excellent breakfast good choice,room was ideal on the first floor

Good

Lovely staff Room Was clean just a very old building Iron ironing board and kettle in the room Parking £10 in the gate carpark 26hrs

Great location. £12 breakfast was good, proper coffee from the machine too. My room on 3rd floor was great with a king size comfy bed. but my friend was on the 2nd floor and said the shower spoiled her stay. Both have step into baths to shower so a little dated but hers wasn’t the best experience as once inside the bath to shower her head touched the shower head. So not ideal.

Clean room welcoming hotel

Great city centre location with high quality breakfast but rooms next to main road very noisy