综合评分和评论 AluaSoul Mallorca Resort - Adults Only

Excellent stay

I had such an amazing stay here! The room was super nice and clean and the view from our balcony was AMAZING! Breakfast and dinner was included in our room which made it super convenient and there were multiple bars and restaurants on the property. The beach is also right there so you don’t even need to go anywhere to enjoy a nice day! I will definitely be staying here again!

Great view from balcony also food was very good for an all inclusive. Downside was a rude member of bar staff and difficult to book other restaurants apart from the buffet.

Overall a very positive experience. Highly recommend a seaview room with large terrace. Most staff were very friendly and accommodating. Good vibe and evening entertainment. Difficult to find availability for specialty restaurants despite 4 nights stay at the resort (and some staff were snobby). Lovely small, sandy beach at the resort.

Really helpful friendly staff throughout the hotel.

The view and property was very beautiful.

Beautiful hotel, excellent food and staff No complaints

Facilities were awfully kept. Very dirty. A lot of garbage in the ocean. Bed sheets smelled like mold. Definitely not a 4 star hotel.

Room exactly as described and shown. Friendly staff, great facilities. Good value for money. Limited access to tap water, salt water taps and shower in bathrooms.

Very friendly staff

Love the beach access

The half-board options for breakfast and dinner were good, and the staff was very nice. We loved the close by beach area and the cliff jumping. The only thing we didn’t love was our room since it felt humid/damp all the time including our bedding. If we have a chance to come back we’ll opt for a better room.

This is our second visit to this hotel. It’s a Great hotel with a good atmosphere. Staff helpful. Lovely beach too.

We had an amazing time. Great service, amazing location.

Was very relaxing, beautiful beach.

Lovely hotel, definitely recommend booking My Favourite Club as the special breakfast was excellent and the servers Carlos and Elena were so welcoming and lovely!

The property is advertised as adults only, however the ‘private’ beach between the two hotel buildings is actually mostly public, and gets very overcrowded with families and children. There also seemed to be no security to monitor (drunk) people going onto the beach and into the sea in the middle of the night, which was very noisy and disturbing as someone who had paid to upgrade to a premium sea view room. The hotel is also confusing from a board perspective, as a half board guest, when dining in the restaurant there are free fizzy drinks available, however we were charged for the bottle of water we had with our dinner. Maybe it’s just me but this seemed odd. Also in the ‘Fancy Bar’ as part of my favourite club- which I thought was a lovely area to relax- there is a coffee machine and soft drinks and snacks that are complimentary, however to get an iced coffee from the bar you have to pay, again the logic just seemed off to me, I think the soft drinks should be complimentary and alcohol should be at an additional charge. Overall we had a lovely stay, but the things mentioned above just tainted it a little.

This booking was nothing as advertised. We were getting our honeymoon started and were looking for some peace and quiet, but this place has had a dj blaring the Macarena in the pool, kids running around and adults smoking weed everywhere. We ended up staying one night because it was too late to find a new place to go, but checked out after our first night of 3 nights. This is anything but luxury, more like a stay on a budget cruise with classed tiers of service and horrible food. When looking to cancel this booking, the hotel said they would refund us but it's booked through Expedia so now we’re still waiting on their back and forth. Staff was understanding to our face when communicating our discomfort with the property, but now that it’s time for our money back for the 2 unused nights, they won’t pick up the phone. When we saw the photos of the beach and that it would be an adult only experience, we expected to actually be able to go enjoy the beach, and that (although we love children) it would be a quiet time on the beach without kids running around. Apparently, the beach is open to the public, and super packed although the resort is adults only, most of the guests act like children regardless. Rooms were dingy, like glorified motel rooms, and the bathroom was questionable with stains. Also why was the water in the shower salty? I’d avoid this place, just stay somewhere quiet and inland, then travel for a beach day in the morning since it's public!

Ok

Be aware that this all inclusive hotel is meant for a very specific demographic of people. It is extremely touristy with mostly intoxicated, loud, sunburnt, tattoo covered people staying there. Perhaps that is exactly what some people are looking for...The music was extremely loud around the pool, vacant lounge chairs were nearly impossible to find and drunk people making out in the pool. The live music was terrible and could be heard very loudly in our room until 11:00pm every night. We had a huge nasty bug in our bathroom that we covered with a cup and it stayed there the whole stay, never cleaned up by cleaners. There were people smoking around the hotel and whenever we sat to have a meal, or wanted to sit on our balcony, there was cigarette smoke blowing towards us. The rooms seemed worn, with SALT WATER IN THE SHOWERS AND BATHROOM TAP. Showering with salt water was horrible. Think itchy skin, terrible hair and salty teeth brushing. I have read other reviews where they respond by saying that is normal on Mallorca. SALT WATER IN THE TAPS IS NOT NORMAL IN MALLORCA. I have stayed at 6 different hotels in Mallorca and not one of them had salt water. In fact, I have travelled all around the world and never had salt water in the bathrooms. The service at the hotel was not helpful at all. I asked for help making a dinner reservation in town; nope, they couldn't help with that. I asked for a wine bottle opener; nope, they couldn't help with that. Didn't enjoy my stay!