The resort is top notch for cleanliness and maintenance. Our room was spotless every day. Staff are amazing

The room was clean, bed was comfortable and staff was great!

Staff was great

It was cute and all however needs more care on

La atención del personal de Recepción fue muy amable. Sobre todo a mi llegada, me explicó a detalle, amabilidad de todos

Staff was great. Location was great. Room is outdated compared to the photos. Rooftop pool was not in great shape.

Very far from the pictures a description. Old not maintained room, uncomfortable bed, horrible lights, bad deco, poor water pressure, rusty faucet. The breakfast is a joke too. Spare your time and money and go somewhere else.

NO NO NO. This place has no ability to lock its front door. Young women working alone had no one to call when even she could not access our room w the weird key. 215-3-am. Then put us in another room that didn’t lock. She had no back up. We could have easily been trapped inside. Said there was no one to call and no options. Luckily I had a man with me who barricaded the door with our bags. So unsafe. The second room they put us in after having to have no place to go for 3 hours while they got us a room flooded when I took a short shower.

The original booked room did not have a window. I had to upgrade and pay out-of-pocket. No hot water in the shower or pressure, AC didn’t work, TV connection didn’t work. The room was not clean. There was no safe in the room. Beach towels were not given easily for some reason.

The hotel is nothing like advertised. The room was dirty, leaking shower. The pillows are enormous and uncomfortable. The hotel is just rundown. Location no is great

Buen personal, excelente ubicación, muy limpio.

Reservamos 2 habitaciones y solo nos entregaron una! Nos tardaron mucho tiempo en resolver y nos querían enviar a otro hotel y terminaron entregándonos una de mejor “Nivel” y no querían cobrar más después esa habitación olía horrible terminaron dándonos otra. Fue desgastante

Stinky water dont use

All was good

Room, Staff and overall amenities were good. The one main problem is the loud music around the hotel. It is 1/2 block away from one of the most popular bars.

omelette was no good

Bad place

The air conditioning unit was not working properly, and the sheets were not in good condition

Great location, good price, clean, large rooms

Nice place to stay. Close to 5th ave.