The room is clean and comfortable. Reception and staff are nice and helpful. Breakfast with good choice as well
William
商务和休闲 好友同行
10.0
/10
评论于 133几周前
Expedia Group verified review
Breakfast is so good so taste
Linda
10.0
/10
评论于 16几周前
Hotels.com verified review
Lovely comfortable room, very friendly staff.
Richard
商业
4.0
/10
评论于 17几周前
Hotels.com verified review
Good hotel but the room was cold - I complained and was told someone would come up and sort thing - I waiting 30 mins no one came!
I phoned back to reception but was told they could warm the room centrally - no improvement so put a few layers on, I mentioned it again at reception when checking out but no gesture or offer which made the score poor!!!
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Clare
商业
10.0
/10
评论于 18几周前
Hotels.com verified review
Great first stay - room upgrade was appreciated. Just wish I’d been staying longer than one night
Evelyn
朋友和家人 家庭
10.0
/10
评论于 19几周前
Hotels.com verified review
Volvo is always a lovely place to have a family holiday. It has all you need. The staff is very welcoming
Chenelle
8.0
/10
评论于 20几周前
Expedia Group verified review
Good overall, room was lovely
Sam
朋友和家人 家庭
10.0
/10
评论于 20几周前
Hotels.com verified review
When we arrived the ladies on the desk were very welcoming. They went out of their way to make our stay comfortable.
Lucy
朋友和家人 家庭
4.0
/10
评论于 21几周前
Hotels.com verified review
Whilst the hotel was large, the staff didn’t seem equipped to deal with more than one thing at once.
Drinks at the bar took 25 mins to come to the table (we were the only table in there). At dinner we asked for some broccoli for the children as zero veg on children’s menu. They served broccoli with adult mains but the chefs refused to give any of this as a side for children. They said it was too expensive (even though we offered to pay).
Fine for adults wanting a room but wouldn’t recommend for food, drinks or being family friendly.
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Michael
10.0
/10
评论于 21几周前
Hotels.com verified review
Stay here a lot and always a pleasant hotel
Rhys
朋友和家人 家庭
10.0
/10
评论于 21几周前
Hotels.com verified review
Family room was fantastic. Two superking beds plus a comfy camp bed. Fantastic. Excellent menu choices in the restaurant for dinner & the staff were really attentive & friendly.
A couple of things to improve on…very limited vegan options for brekkie. Our daughter is dairy-free & butter was the only option to put on toast, no margarine etc. It’s a minor point but so easy to put right.
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stacey
休闲 双人入住
4.0
/10
评论于 22几周前
Expedia Group verified review
Staffing was awful in the bar. Took half the plates left the rest until we left. Probably could have left without paying thats how much attention we got. Went to the toilet to find one of the staff members on the toilet just chilling on their phone when we had been waiting for out the rwst of out plates to be cleaned and drinks to be ordered. Awful service. Checked out, never even asked how our stay was. Ok hotel but terrible service.
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Steve
休闲 家庭
10.0
/10
评论于 22几周前
Expedia Group verified review
Attached to Reading FC. Staff/room/food was excellent.
Denise
朋友和家人 家庭
8.0
/10
评论于 23几周前
Hotels.com verified review
I did not check out the breakfast but the bar offered good choices
Mrs Michelle
休闲 亲子同住
10.0
/10
评论于 23几周前
Expedia Group verified review
This was our fourth stay at the hotel, extremely busy (apparently full), service & amenities still at a high level of standards.
julie
休闲 好友同行
10.0
/10
评论于 23几周前
Expedia Group verified review
The bed, pillows and duvet was 1 of the most comfortable I've slept in, top quality. The staff were welcoming and helpful. Didnt eat there but there were options that looked good. The hotel felt spacious, modern and well maintained. Plenty of parking and several retail parks close by.
Dennis
朋友和家人 家庭
10.0
/10
评论于 23几周前
Hotels.com verified review
We love the room type. A wide floor to ceiling window provides a bright and panoramic view. Room is clean and big. You have all amenities you need. The day we check in is my daughter’s birthday. Staff wrote her a birthday card and prepared a birthday treats for her. That’s lovely.
ELISABETH
朋友和家人 好友同行
10.0
/10
评论于 24几周前
Hotels.com verified review
Lady on reception was very helpful & friendly
Linda
10.0
/10
评论于 24几周前
Hotels.com verified review
Everything was perfect
Paul
8.0
/10
评论于 24几周前
Hotels.com verified review
All good nice stay with exception of no hot water for shower. Reported to reception
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia