All the staff is very helpful, nicely, kindly and sweet. The room is bit, maybe I booking family room, the bed is sooooo big. If I come again, this is my first choice to booking again.

If you want a clean and friendly hotel, centrally located Dragons is a good choice. Nice large room with comfy bed. We arrived fairly late and left early so didn`t have a chance to use amenities

Couldn’t book in when room which was available as we didn’t pay for extra money to book in before 3. Couldn’t keep our luggage before book in - as the staff had to deal with ‘so many book outs’ at 2pm ?? Staff on this shift were not helpful as our previous visits. Absolutely poor , even checked out early when paid for the second night .

Nice clean hotel. Great city location

Expedia charge an exorbitant amount for breakfast - £24-£30 - which is very very basic (broken coffee machine, very few options). This is not the hotel’s fee (which is significantly less).

Nice room and good value for money right in the city centre Highly recommend

Good hotel. Nice staff. Good space. Perfect location. Nice views.

Very convenient location. Staff excellent.

The hotel is solid, not a bad stay and the bed was quite comfortable. The property is quite run down though, with ripped / broken carpet, no fridges, and the rooms and hallways have likely not seen renovations for quite some time. Staff were very nice though.

The hotel stay was relaxing and very accommodating.

Had room only as we were meeting up with friends and family during our stay in Swansea

Didn’t have breakfast however room was very tatty and run down not what we expected, have stayed previously and was nice would not stay again as wasn’t a cheap option for 1 night

Nice staff, time for a rehab of the rooms

Grubby room, terrible breakfast, unhelpful staff

Clean room comfy bed

The allocated room was ok but could do with a little refirbishment.

Drawer in room had not been cleaned, however was rectified by staff upon being informed

No hot water for days. Even after it was restored, the shower still had no hot water. Enquired about it day 1 and was told it was a known issue, which continued for 3/4 days

Breakfast was fine

Tired and dated hotel. Biggest concern was our room had a door linked to the next room which was not safe. The lock on our side did not engage properly and could have been pushed open with very little force from the room next door. In the middle of the night about 2am I was wakened by the person in the adjoining room opening their door and I thought they were trying to get into our room. As a result I did not sleep well. I reported this at reception before we left so I hope the matter is resolved.