All the staff is very helpful, nicely, kindly and sweet. The room is bit, maybe I booking family room, the bed is sooooo big. If I come again, this is my first choice to booking again.

Lovely last minute stay in a large room very quiet and close to amenities.

Was ok for work. Wife would have cried though.

The room itself is a bit tired, carpets not very pleasant, wouldn't necessarily put me off booking again but this is more just feedback. Everything worked ok, although a bit surprised to have to pay £10 to park in the hotel's own car park.

Blood on carpet and walls. Carpet was filthy and wet in places and net curtains need a good wash. I won't be coming back.

I've stayed at the hotel previously, but not for years. Unfortunately the hotel has not had any money spent on it and it is in need of a refresh. Whilst the staff were lovely, the room itself was tired and very cold, I did not have a comfortable night's sleep at all.

The hotel is very tired and is in need of a complete refresh. Curtains in room were stained and shower was very old. Windows are not double glazed as there is a lot of noise from the traffic outside and we were on the 7th floor.

Pleasant staff , helpful on arrival Room was large and spacious Very comfortable Decor Little bit dated

Cold and smelly, but clean and good location

Very nice

This hotel houses asylum seekers and vulnerable adults as part of a contract with local council. I arrived with no cars in carpark. Kitchen and bar closed. Single young men walking around the inside and grounds with no purpose. After questioning reception they admitted the above. If I had know I wouldn’t have stayed. They took that choice away from me and left ME vulnerable as a paying customer.

La calefaccion no funcionaba en todo el esificio. No reserves en este hotel. Es como estar en la calle.

Stayed here before. Decent hotel

Bar staff rude and was away from the bar Offering flat lemondae with gin Chef was very friendly and acomadating Main doors adjar when asked why this was as my partner is partially sighted and had to walk side ways through them they said it was due to the cold which is unacceptable as the public are not cosidered never mind people with disabilitys or prams

Room was freezing had heater but it did not make a whole of difference 18 degrees was the best it got Resteraunt also cold. Really dissapointed with the whole experience and would not return

Room was great so were the staff will book again

Beautiful place

Carpet in room was worn and threadbare. Otherwise a good size room that was clean and tidy

Breakfast was good, check in and out easy, room was fine, maybe a little tired. Could do with more sockets or USB ports. Lifts not really adequate, one was out of action and they are very small, max 2 adults.

The staff were fantastic