Das Personal ist sehr sehr freundlich und zuvorkommend. Die Zimmer sind sehr schön und man fühlt sich schnell zuhause. Der Pool ist großartig und bietet eine hervorragende Aussicht. Das Gym bietet ebenfalls alles, was man braucht.

Juanfra at Reception was wonderful. Very helpful and took time to explain everything. It was lovely to be greeted by him.

Staff very helpful and attentive. Good choice of buffet food and Brazillian BBQ was excellent.

Chambre très spacieuse et buffet déjeuner très bon

Room felt damp and mould on back on wardrobe door (clothes left in wardrobe all smelt by end of the week), misleading advice on gluten free food prior to arrival when phoned in advance and then told on arrival it should have been pre-booked.

Amenities weren’t up to the level I expected. Room towels weren't changed during my stay.

Inside and around the bed was swarming with tiny insects. I had to wait until the next day to change room. When reported to reception no apology for the inconvenience. Customer service was minimal. Not what I would expect for a 4 star resort.

Staff were great, so helpful. Bungalows eere a great space. Brilliant varietyof foodfir the buffets. Lovely area, would def go back.

From the moment I arrived I felt very welcomed and the staff couldn't do enough. The bungalow I stayed in was sublime - everything I needed and more...and approx 10 steps to the pool on one side, and 10 steps to the beach on the other side. My return flight wasn't until 9pm, and check-out is at 12 noon - however, they allow you to use the facilities and even have a shower and changing room so that you could freshen up after the day and before leaving for your flight - what a bonus! They also ordered the most perfect week of weather! LOL LOL AMAZING STAY - will definitely return!!! THANK YOU Barcelo Fuerteventura Castillo

Buen lugar para unas vacaciones

J'ai pris demi pension et le buffet était diversifie il y avait bcp de choix, surtout que je ne mange ni viande ni poulet ni porc. L'accès à la plage incroyable un vrai plus. Le personnel était très sympa, Une attention particulière pour mehdi, ana qui ont été vraiment adorables. Je recommande

Nz

Very nice see view, very good food. However there are multiple small things which need attention: deck outside was broken with screws sticking out (bit scarry when you travel with kid), faulty hairdryer, missing plug for hydromassage bath, sometimes houskeeping service did not left water or coffe capsulles and salty water in swimming pool (which we not expected)

The room was not available at 3pm when check in so could not use the pool and then when we did get our room we walked about 5 mins and the keys did not work so we had to go back to change them there were two beds put together but they kept moving and we both kept falling through the gap

Der Strand war sehr schön und angenehm. Sehr Familiär, es war gerade ein gutes Klima-nur Windig aber das gehört dazu. Die Dame Almudena war sehr hilfreich, konnte mir sehr viele Infos geben und war sehr zuvorkommend. Gerne kommen wir wieder:-) Liebe Grüsse

This is a very good resort in a great location. You receive this flimsy card key to wear around your wrist. Either it stops working or it falls off. You need a better solution. I did half board and was not too happy with the food. I only eat meat. There was plenty of it but just not that good. My favourite food item was the made to order omelet at breakfast. In addition, at breakfast water is free. At dinner you are charged for water. In my opinion, this is an injustice. Overall, I would return to this resort, but would have my meals at local restaurants.

Amazing cop premium drinks lovely staff gorgeous rooms better food at the other hotel especially the pool bar

Wonderful stay in the Royal room with hot tub overlooking the garden and sea. Comfy bed, quiet location and walking distance to beach and restaurants. Friendly staff and even received chocolates on the pillows. I enjoyed using the exclusive Royal guests only pools.

I thought that the property was well maintained and organised, positioned in an ideal spot to access Caleta De Fuste resort and / beach. I was fortunate to receive an upgrade to Junior Suite. The staff were extremely friendly, helpful and efficient. Nothing was too much trouble. The Castle in the grounds gave the hotel a sense of grandness. Although the swimming pool was very cold, I did access it. I liked that my block (3) was very close to the pool and buffet restaurant. I liked that I could also eat in the other hotel and try various cuisines e.g. Mexican. My only improvement would be for the buffet food to be hotter than it was. I know in the Mediterranean there is a tendency not to have the food piping hot but that's my preference.

Very poorly equipped to self cater. Kitchen area was very tired looking, door trims were coming off and fitted badly.