Excelente ubicación, personal muy atento

The Concierge staff were excellent before and during our stay. All other staff we encountered were very friendly and helpful. We would happily stay again.

Bra og godt utvalg på frokosten

Very nice, historical, clean, and beautiful hotel. Breakfast is excellent. Lobby is spacious and well decorated with great oil paintings around. Also the location is very convenient

La struttura è posizionata in modo centrale e molto comodo per la visita della città. Hotel classico, ottimo servizio ma le camere sono un poco piccole per le tariffe richieste. Un classico di Verona. Il Ristorante molto raffinato di stile francese in linea con il costo dell’hotel

Ok

hotel excepcional perto de tudo , de frente e uma igreja linda , café da manha excelente muita variedade , equipe da recepção super prestativa , quarto muito confortável serei um hospede fiel

Exceptional hotel. Excellent service. Nothing too much trouble for the staff.

We had no AC in our room and they stated they do not turn it on for the entire building until the following week. They brought us a fan to plug in. Weird bc the common areas most definitely had AC. Would not have booked with no AC in the room. Location was good and staff was very nice. A lot of older people staying there.

I think that the hotel need to be more versatile , when the wether is good open roof top bar ? No aircon the room was red hot but that’s not the hotels fault ! Italy doesn’t allow air con until late April I’ve been informed We certainly would have used the roof top bar as advertised ! But it wasn’t open

Top de chez top, bonne chambre, réservation de spa facile.. plein centre ville. Super petit déjeuner

旧市街を回るのにロケーションが最高です。 スタッフも親切で良かったです。

Great location and Hotel

Very old hotel

Hotel assez indigne d'un 5 etoiles luxe. On a pas les memes standarts. Chambre mal insonorisée avec le couloir. Wifi défaillant. Petit dejeuner de bas niveau. Et 40 euros le parking c'est abusif

Great historic hotel! Staff very friendly. Great location

Tudo excelente!

Great breakfast, nice historic building, clean.

El personal amable.El hotel de luxe i molt fastuos.

This hotel is the gem of Verona, exhibiting the best possible combinations - iconic location, art and amazing furniture. Service at breakfast was excellent, room service as well but at the reception they really don’t seem to know how to greet guests as I did not feel welcome. Also this time there were issues with my room - airco stopped working and toilet smell which is a shame for a hotel of this level. Last time I stayed there I had a better experience. Also, they did not even notice that it was my birthday when at an another hotel in Florence of the same chain they brought me a personal card and a bottle of Prosecco. This hotel did not notice my birthday not the lest time and not this time.