我们意大利之行的第一天入住该酒店，因是早班飞机，八点多就到了酒店，服务人员很热心，为我们提供了周边游玩景点，待我们三点多回到酒店时，已经安排好了房间，并在房间桌子上冰镇着一瓶赠送给我们的香槟。傍晚值班的服务员得知我想为我先生策划第二天生日的惊喜时，给了很多很好的建议，并提前安排好第二天早上我们在用早餐时，由餐厅的领班和两位服务员一起送上鲜花、蛋糕和生日祝福，给了我先生一个Big Surprise。该酒店服务特别周到，地理位置优越，可步行达到很多著名景点如西班牙广场等，但酒店还很安静。

Great location and service. Friendly staff. Nice breakfast. It would be even greater if staff could have given detailed recommendations for the best restaurants nearby.

前台英文差勁，不會提供任何協助， 房間骯髒，不衛生，不會選擇再下住，冷氣有怪味。與小朋友同行，床單不清潔。

Staff are very helpful

Overall very good. A reasonable 4 star hotel. it's in a quiet street and just 10 mins walk to Spanish Steps and 15 mins to Vetican city. The airport bus stop is nearby. The front desk staff are very nice and helpful, just ask them if you need anything like hot water and tea in room. The room is comfortable, clean and in good size. Recommended.

Sehr gute Lage

Clean detailed room Friendly service Great location Cozy

Room

Quiet, friendly staff, good location

It was a great experience

Np

Zimmer schön und sauber. Gute Lüftung (Klimaanlage) im Zimmer.Frühstück gut.

Awesome stay! Spacious room, staffs were welcoming and helped us with our luggages. Clean room!

Staff was extremely nice, property was very clean. Rooms were beautiful and good size!

The room was extremely clean and the staff were exceptionally friendly and helpful

Gente muy buena los trabajadores y su vibra

Booked our final night here before departing Rome! While the location this hotel is fine - overall i felt it was very outdated and could quite a bit of TLC. Our room had peeling wallpaper in many spots (bathroom, main room, sitting area, chipped furniture and a very firm/uncomfortable mattress. The breakfast buffet was fine - but would have preferred more fresh options and easier access to coffee (one machine to make which took quite a while). They had eggs to boil (8-10 min process) and then breads, pastries, meats, etc. Check in and check out was easy but felt rushed The morning of checkout we requested a taxi to the airport (about a later) and while confirmed for a time pickup - it was nearly 30 min late with no communication from staff. We had to follow up repeatedly with front desk (and was told 1 min away, 5 min away, 10 min away and had to keeping checking in until the taxi finally arrived 30+ min later for our airport travel. Not sure i would classify this as a 4 star - I’d say 3 star at best. Overall, our experience fell flat and I would not recommend given price.

Clean room,very friendly staff

It’s a very nice property. The highlight for us was the spacious suite we received as an upgrade. It had two bathrooms, a king bed, and a sofa bed in two separate rooms. They also provided plenty of extra blankets and pillows without having to ask, which I really appreciated. It was very hot, and we looked forward to going back to air-conditioned rooms at the end of the day. After six weeks of traveling around Europe, we were exhausted and slept very well here. It's closer to Vatican city but quite a bit of a walk to rest of the tourist attractions. We liked the quiet neighborhood, there was a bus stop close by. Sofa bed could have been more comfortable. It can be set up as either a single or a double. I preferred the double, but housekeeping always made it as a single, which felt too narrow for comfort, so I readjusted it myself before sleeping. Reception staff handled requests efficiently, but interactions felt matter-of-fact. It was professional, but we missed a bit of warmth—there were no smiles or pleasantries exchanged.

We had stayed here before and lived it. Great staff and great location. Hotel was very comfortable