Everything was amazing! The staff, the rooms, the food, the service. All excellent

The room, the staff, the breakfast, the free parking, the room… everything was great and made our stay wonderful. Will absolutely come back.

This hotel is in a premium location, walking distance from the port and marina, and the area has an ample variety of restaurants. The staff were very nice and helpful, the breakfast buffet was good, and it was on the rooftop with a nice view of the shore.

Ubicación perfecta !!! La habitación también , su rooftop con la mejor vista , la mejor elección que pudimos hacer

We love the stay at Barcelo Jotel. Wonderful place

👍

.

Excellent emplacement. Personnel aimable

Fin utsikt, trevlig personal. Bra städning.

I arrived at the room and the floor was wet with a strong bleach smell.Managed to get the room changed and the new room door would not open.Had to go up and down the elevator around 3 times to sort the issue.Finally started to work. Entered and one of the lights did not work, the shaving mirror was hanging off the wall.The door to the balcony also had loose screws and I could hear the traffic outside as well as ppl in the hallway.Slippers were not provided and the TV had NO features to watch any apps. So far it seemed more like a 3* hotel. The breakfast was ok and the view was good.HOWEVER THE WORST WAS YET TO COME.I returned to the hotel to collect my bag and check out. I had a ferry booked and had plenty of time to spare. However, the room lock completely failed. I proceeded to go up and down the elevator around 5 times to fix the issue as they did not believe there was a problem. After the issue was identified, they brought numerous technicians and it took over an hour to get back into the room. By this time there ferry had left and I missed all my connections. They did absolutely nothing to compensate for the delays or travel and left me completely out of pocket. I had to stay another night in Tangier, they said they would look into giving me a free room. Once again the customer service failed. They said all the rooms were taken.Which was a lie as I checked booking sites. Many better hotels in Tangier, even 3*.They even said manager was on holiday on wkends

Clean room, I stayed in sea view room but it was very noisy

I booked 2 premium rooms for 2 nights. When checking in, I asked not to be given a room on the first floor, but the staff member didn’t care and just said everything was fully booked. After inspecting the assigned rooms (balcony flooded, windows leaking, noisy, and the rooms smaller than advertised or booked, etc.), I requested a different room, otherwise I would cancel my reservation. Suddenly, rooms on the upper floors matching what I had booked became available. It’s very disappointing that there was no honesty and that guests are being misled like this!

La propreté et le personnel qui est tres chaleureux

Superbe hotel et bien situé.

Bel hôtel, bel emplacement. Le séjour peut très bien se dérouler si vous ne rencontrez aucun couac. Autrement, le service client manque de professionnalisme et il ne faut pas compter la dessus, ce qui est indigne d’un hôtel de ce standing. J’ai récupéré une chambre qui empeste la javelle et leur seule solution est de rajouter encore plus de produits chimiques pour camoufler l’odeur. Aucun geste commercial n’a été proposé. Aucune solution. On vous toise et on vous manque de respect en toute normalité. Heureusement que le service client hôtels.com a fait le nécessaire pour me changer de chambre.

This is a busy hotel with many tourists, some of whom can be quite demanding of the staff. I found a few reception staff to be a little impatient, though it’s understandable given the pace and volume of guests. The location is excellent—close to everything and especially nice being near the ocean. Breakfast was adequate and provided a reasonable start to the day. The biggest downside was the noise when the nightclubs finished around 4 am, which was very disruptive for at least an hour.

Had an amazing stay at this hotel. Unlike neighboring hotels like Kenzo (hated my experience there) Barcelo staff is professional and courteous. They make you feel welcomed unlike the Kenzo hotel. They have dining options. Rooms have balconies for views of the beach. The pool is nice and quiet. It's expensive overall but it's worth it.

swift check in , refreshing drink in the lobby .well maintained communal areas, pool and gym. the breakfast was plentiful and unhurried with a nice view

The location of the hotel is extremely good Clean room staff

Very nice hotel, convenient location near ancient Medina and in front of the beach. Staff was very kind and attentive. Enjoyable.