交通及购物不便利

Room was filthy, mouldy, smelt bad, carpet had not been vacuumed, floors and balcony had a thick slimy residue, hair in the bedsheets, dirty spa, even the hairdryer had scum around the handle. I requested a birthday note in the room for my husband and kid and they couldn’t even do that. Other nearby hotels go above and beyond. The pool and location were the only nice things about this resort. We have stayed here 7 years ago and it was nice then. The whole resort is old and out dated. Very disappointing

Dated

Unfortunately we did not enjoy our stay. This is not a hotel per se. It was a motel room with a very uncomfortable bed, so much that when you moved you heard the springs twang. No restaurant, no room service, no bar open after 5pm. All food opportunities are in the village or adjacent hotel where breakfast is served. Very disappointed since we have stayed here before when it was a fully functioning hotel.

Beautiful Hotel, easy access to the Beach, Shops and Restaurants. Very safe community and fabulous carparking. Rooms are beautiful and clean.

I had a garden view room which was quiet and peaceful. I could hear the waves. Loved the room.

I discussed the double booking with the hotel staff and they said I needed to contact Expedia for a refund request. I have been trying to contact someone in Expedia and I'm going around in circles. If you can help me whoever reads this, please contact me at jennygregor@icloud.com.

Rooms are hallways, are run down! Needs a refurbishment.

Excellent facilities, rooms clean & staff very helpful

Room was clean. A/C filter should be cleaned more often. Overall the hotel is well presented and has a good vibe.

Wonderful property!

Staff were very accommodating

Checkin staff were a bit frazzled. Rooms getting a bit tired over the years. Still good location. Would probably stay again.

Clean room, 2 beautiful pools, short walk to the beach, close to restaurants and cafes

Convenience, restaurants, location and view.

Very dated. The TV was not even a flat screen and very small, the oven looked dirty.

Rooms need a refurbishment, starting to look tired and dated. Furniture and beds are pretty average, tiny tvs and dated kitchen.

Comfortable and spotless rooms.

Lovely room. Staff friendly

Have stayed him many times always impressed at this time they stayed in a hotel room. Not impressed with the hotel style is very small and he gets a kettle. I would suggest staying in the studio or one bedroom apartment. Itself is great great location right on the beach restaurants and cafes within the complex complex. Two shopping centres Drive Kingscliff Casarina. Undercover parking self service. Also continue with a hotel room you think it would be serviced daily not the case you have to request it. But I able to get access to as many towels as you want from reception.