Clean, central, friendly staff, good food and nice rooms

The breakfast and the resturant personal was amazing!

The hotel has some lovely staff especially in house keeping and at the restaurant. The wonderful entertainment team make it a welcoming atmosphere and it is exceptionally child friendly. This is my second visit and what lets the hotel down is management and reception staff. There was constant requests for extra money, an extortionate amount more for New Year’s Eve when we had paid for full board and no other options available, feedback from guests was that the food was poor despite the price. Drinks costing double during football matches, charging an obscene amount for water in the restaurant and the challenging guests who buy it for an 1/8 of the price at the adjoining shop. Reception staff can be hostile and this upset a number of guests. I do like this hotel but in order to keep returning guests, management need to consider these extra costs and ensure these are explained and justified. This would make reception staff jobs easier, as they are fielding complaints.

Les serviettes absentes selon les jours de menage, une fenetre qui ne tient pas a la vitre, une attente de 3h pour recuperer sa chambre, des plats bien en dessous de ce qui peut etre attendu, de la vaisselle absente a table, et le clou du spectacle la bouteille d eau est payante !!!!c est juste inadmissible.

Room very tired and in need of renovation. Hotel staff are its best assets as they are very helpful, friendly and efficient. However the hotel itself is disappointing and we won’t be returning.

Breakfast and Full Board was okay - but gets very busy there was times when we couldn’t find seats or plates - but the staff helped. It’s helps having a McDonalds opposite the hotel - kids opted for that some nights. The kids club and entertainment staff was really nice - both my kids loved spending time with “Nana” The food at the pool was nice and there is a Shisha Lounge which is within the hotel which was really nice. The gym was decent managed to have x3 sessions at a cost of 100dhm We got Khadija as our housekeeper and she was really friendly helped out.

Chambre vétuste.

Repas très moyen pas de verre disponible Obliger d attendre

Who was the breakfast is good , but location too far from the beach

Staff were Phenomenal

Les personnels

Wer so etwas sucht ist sicher zufrieden, leider zu laut. Neben dem Zimmer lief ein Abluftagreggat die ganze Nacht. Der Essraum ist viel zu voll, zu hektisch. So stellt man keine Ferien vor. Leider nein.

Perfect place to stay in Agadir , clean rooms, amazing staff( special thanks 🙏 for the manager for a very professional helping) very good food

Room was clean , cleaned daily, reported fault in bathroom, leaking water from toilet, said it was repaired, but next day the same. had to use a towel to dry up water. a wi fi was not good, had to keep re connecting daily, kept crashing.

Room was great and hotel overall. Would stay again. Food was amazing for the 4 star hotel. We were expected much worse and we were positively suprised. The only thing to fault was the gym wasn't free and swimming pool could be 1 degree warmer. Staff was really friendly and helpful

Lovely room but VERY NOISY at night!!! We had a balcony room that over looked the pool (most rooms over look the pool) & the evening entertainment is held outside next to the pool every night & it kept us awake until midnight every night. It’s unnecessarily really loud. There is a TV in the room but you can’t hear the TV at all over the evening entertainment that’s going on, even with the TV volume up on the highest. On the last day we spoke to other people that told us they asked to move rooms as it was so noisy. Wish we had done that on the first night! We went for the full board option but didn’t like any of the food at all as was mostly Moroccan but we were in Morocco so I suppose we should have expected it! We chose to eat out a few times even though we’d paid for food at the hotel. Just would have liked some more plain options for those that wouldn’t like all the food with Moroccan spices on. The restaurant was a buffet style & everything was always cold - warm, never hot. We wouldn’t book to stay there again purely because of how noisy it is at night & we didn’t enjoy the food at all. I also booked this hotel as it said there was free WiFi throughout the hotel but this is not the case at all. No WiFi reception in the rooms (other people said the same, that they had no WiFi reception in the room). You could sometimes get a WiFi reception near the restaurant or near the hotel entrance but only sometimes.

Yes rooms were clean and staff was helpful aswell

Initially given the room which was old and near by rooms were under renovation so all the dust is coming hence got the dust allergy.

Pas d’eau il faut payer ! Plus de gens que de transats et de chaise pour s’asseoir La guerre pour le petit déjeuner Bref attention ce n’est pas all inclusive les boissons sont payantes et y compris l’eau ! Incroyable

Overall, it was good stay for us. There were some maintenance issue about toilet door wasn’t working. My son was locked inside, we had to call the reception to unlock the door. The reception staff were very polite and helpful.