Not very close to Alhambra

The staff are friendly. The room is spacious and tidy which is enough for two people. The bathroom is big. In general, perfect.

Everything is very good

Café da manhã excelente, com variedades e reposição imediata. Estacionamento no local e pago (€20). Próximo ao centro histórico.

The staff were very friendly and helpful. The room was very clean and the bed very comfortable. The parking spaces are not very spacious but you cannot find bigger in Granada. I loved the location of the hotel.

schönes grosses Zimmer mit 2 grossen Doppelbetten für 4 Personen. Frühstuck war ok

Excellent location and room.

Excellent

Pretty convenient location

Nope

Good stay

Very nice hotel And the breakfast was above board

Clean room and staff friendly, good location

Great hotel in the centre of Granada. Near to sights and eateries.

Hotel location is okay, 30 min walk to St Nicolas point view. 5 min walk to supermarket. There is a bar opposite the hotel and this gets very noisy at night. I had to put on my noise cancelling headphones so I could sleep. You can also hear the traffic on the roads, even with the windows closed. There were no freebies given like other hotels, they have hand soap and cream in the dispensers and the same for the shower but that’s it. They gave teas on the first day of our stay but only give it on the first day. Hotel cleaning for the rooms is below average. There were three of us in a triple room, but only 2 of everything was provided in the room. The room seems a bit dated. The air conditioning kept turning off after a few hours, we told reception and later a handy man came and fixed it. The customer service skills of some of the staff members I spoke to at the reception desk was really bad. When we called reception, they showed attitude and cut the phone off on us. We asked for a spoon and he said you have to get it from the bar and then cut the line. The highlight and the good thing about this hotel is the breakfast. The breakfast was the best I’ve had in a hotel in Spain, the dining area is big and the 2 male staff members that worked in the breakfast area were so nice and friendly. The wi-fi worked fine too.

Professional staff, friendly housekeeping staff. Comfortable, clean, spacious rooms; great location close to restaurants, bars, tourist zones and historical sites. Parking spots are quite tight, best for a small car. We were a family of four and everyone thought the beds were comfortable in our family room. Front desk staff are multilingual and helpful. We would definitely stay here again in Granada.

No air conditioning and the room was quite warm but could open windows to let in cooler air. Front desk were very helpful. Restaurant across the road highly recommended. Delicious!

Clean room .AC wasn’t working correctly. Fridge broken and key missing from safe

The air conditioning doesn’t work, horrible the heat

Cama enorme