Fantastic friendly place

Our second visit to the hotel, now booked a total of 3 rooms. We were spoilt on the first visit, located in the newer wing which was excellent; this time we had a long walk to the older part, bit run down. There were workmen everyday carrying out repairs, this included wifi which was down for 24 hrs ( out teenager was horrified). It remains a great hotel with great facilities and will likely book again in two years time.

Perfect hotel, have no bad things to say, foods amazing, drinks are great and overall the customer experience was good, as I flew to Fortaventura to another hotel at first, but I didn’t like it so last minute I went in the hotel, and booked it on the day, got in a room within an hour.

Perfect spot on the beach, very good location for restaurants and Atlántico centre. The rooms are large, comfortable and clean

Het was heel koud in de kamer en verwarming was niet aanwezig. Voor de rest alles prima.

Wir waren sehr zufrieden mit unserem Aufenthalt im Eurostars Salinas. Die Rezeption war so freundlich und hat uns kostenfrei auf eine Villa mit Pool upgegraded

Room was excellent! We got a free upgrade to a premium room with see view, which was a lovely surprise! Room was also very clean and confortable.

Rooms clean, staff fantastic!

Sea view room 231 was so spacious and clean, with fab unrestricted views over the bay.

At best the hotel is probably a 3* facility. The downside was The Spa, most facilities were out of order. We booked a joint massage for €45 euros each with another €10 euros to access The Spa.I have to say that every therapy room was covered in horrendous black mild which covered most of the ceilings.It was downright dangerous & would have been shut down if reported in the U.K. The hotel was informed but the Spa remains opened. We took photos of the massage rooms but the fact is, if we post them the Spa will not be used until a deep clean & treatment of black mild is carried out.

a normal hotel of 3 stars facilities with 4 stars pricing, just it.

Lovely comfortable junior suite with beach view

Excellent

Very helpful reception staff, ideal room, good location on the beach.

Lovely break, fourth time back here

Das ganze Hotel ist in die Jahre gekommen, das Angebot an Speisen ( ALL inkl. ) ist sehr auf Engländer abgestimmt und nicht von hoher Qualität. Als wir das Zimmer bezogen haben, sind noch alte schmutzige Handtücher im Bad gelegen. Der direkte Zugang zum Strand ist super, die Pools sind Geschmackssache, wir sind trotz All inklusive Abends auswärts Essen gegangen und Mittags auch, nur das Frühstück haben wir teilweise genutzt. Bei der Abreise wollten wir unsere Koffer wiegen und mussten pro Koffer 1 Euro bezahlen, sollte bei 4 Sterne dabei sein.

War alles super

Bella e grande struttura. La camera era grandissima, dotata di cucina , salotto e bagno grande. Il terrazzo fronte mare con due lettini, tavolino e sedie era comodissimo. Il soggiorno per una settimana all inclusive per tre persone ci ha doddisfatto . Accesso diretto alla spiaggia , comodo e veloce! Consigliatissimo!

Unsere Suite hatte Meerblick, der sehr zu empfehlen ist. Speisen sind klassisch all inclusive - jedoch mit Fokus auf britische Gäste. Die Poolbereiche sind schön und weitläufig, allerdings ist in den Pools gechlortes Salzwasser (kein Negativpunkt aber gut zu wissen). Man kann Tischtennis, Airhockey, Billard, Tennis und Squash spielen und kommt zu Tageszeiten immer an Softdrinks, Coktails, Wasser und Bier. Das Personal ist sehr freundlich und hilfsbereit. Das ist sehr positiv aufgefallen. Die Zimmer wurden stets gut gereinigt vom Housekeeping. Etwas mangelhaft ist das WLAN im Hotel, das beim Pool schlechten Empfang hat und im dritten Stock kaum noch. Insgesamt ist das Hotel zu empfehlen, auch wenn man an manchen Stellen merkt das Hotel ist schon etwas älter. Dennoch klare Empfehlung.

queue at the evening bar were bad - they need more than one person serving at busy times - some staff quite rude - others not. cockroaches observed on ground floor and fly’s on buffet of an evening. room was ok but very dark at end where tv was - asked if we could have lamp but they said they had none spare. music round pool exceptionally loud and need to be mindful of the average age of those being forced to listen to it and play music types accordingly