Excellent hôtel, personnel chaleureusement

Vi kom til et møkkete rom. Vi bodde det i 8 dager og det ble vasket ordentlig kun en gang. Da var det en annen dame som vasket enn de andre dagene. Hadde med 2 små barn som ble matforgiftet dag 2 og var syke hele oppholdet. De ga oss mye nytt sengetøy og håndklær ifm det, og da var de raske. Det var og feil på aktivitetsplanen deres, så flere av aktivitetene som stod på planen ble ikke gjennomført.

Clean room, food good, comfortable bed

Tökèletesen megfelelt családi nyaralás helyszinènek. Bátran ajánlom!

The staff were so friendly and the hotel is very clean

No es un hotel para descansar , demasiada gente sin control porque es un hotel sin normas ni reglas , el Desayuno el spa y la piscina muy bien , el Staff también

Totalmente recomendable

Great base, close to everything, 5 minute walk to the old town

Great location for the old town, great facilities (spa, massage, bar etc), staff very friendly. Rooms in good order and suited our party nicely.

Fint hotell sentralt i Benidorm med kort vei til gamlebyen og Levantestranden. Hotellet har tilgang til gym, basseng og ulike SPA mot betaling. Koselig uteområde med pool. Fine og rene rom! med balkong

Perfect

The spa was good. The staff are quick to help you with anything. We enjoyed our stay

Personal muy amable y servicial

On arrival I was informed I had been upgraded. My room was very comfortable. The bed was fabulous, great pillows, very supportive which is rare in Spain. The bathroom was spotless which is what matters most but there were some stains on the wall near the desk that looked like all they needed was a magic eraser to clean them up. The wardrobe had plenty of hangers and smelt good, all wood. The staff here are very smiley and will readily chat with you if you engage with them. There's alot to entertain the kids here including a unique outside play area complete with trampolines. Spa which is extra charge is not really a spa. There's a sauna, steam room, hot and cold water feature with stones to walk over and 2 water jets in the small pool for muscle pummeling. This area is in need of an upgrade for sure. The lighting is harsh, not spa like whatsoever. The seats around the pool are not for laying back to zone out and relax. And there isn't much room to walk between chairs and pool edge. Whilst I was gently swimming a mature, Spanish woman spoke to me with a raised voice and when I said I didn't understand she became grumpy and repeated herself as if that would make me understand. Turns out she wanted to switch the water jets off so she could swim unhindered. I felt uncomfortable and certainly not relaxed at that point. The food served is great, very good selection for most tastes. The bar seemed understaffed when I was there. The drinks were fresh and well presented.

The staff were polite, very helpful and professional, welcoming and accommodating. The room was lovely and clean with nice views over the city. The wifi was a bit patchy and slow in the room, it kept disconnecting. The breakfast choice was nice and often replenished.

Good location. Room was clean and staff vwry helpful

Booked a deluxe room as we wanted a super king bed room was okay but not worth almost £300. We both agreed that the room smelled Smokey or stale. We were offered an alternative room but as we had unpacked we remained. Breakfast was choice of either continental or cooked so no cereal fruit or pastry with your cooked. Nit good enough for almost £300 a night and a bit mean . You could order additional items such as cereal at full menu price £6 or £7 Service at breakfast was slow and with no starters we waited a long time for cooked food with nothing to eat. No refills of tea or additional toast offered.

Hotel-resort, com ótimas condições, ótimo staff, a 10 minutos de caminhada da praia. Boas piscinas e atividades pras crianças. Peca no serviço de alimentação do all-inclusive, no que diz respeito a lanches fora dos horarios das refeições. Tem apenas um “food truck” que serve lanches em horarios reduzidos, o que é insuficiente pra quem paga o all-inclusive. Encerra as 17:45hs, mas as 17:35hs recusaram-se a servir lanche a minha família. Fica aqui a crítica, e a sugestão de oferecerem mais lanches (além de bebidas), em mais horarios do dia, a quem pagou caro pelo all-inclusive.

Kaikin puolin hyvä hotelli, hyvä aamupala.

Överlag väldigt otrevlig och ohjälpsam personal. Dock trevliga i baren och minicluben! Barn är inte välkomna i poolen innan 16 och efter det välkomna mot en kostad. Detta framgick inte när vi ringde hotellet och frågade specifikt innan resan. Efter 16 trängdes alla barnfamiljer i en liten pool och det var allt annat än trevligt. Hotellrummen var små, vår AC fungerade ej som den skulle och säng obekväm. Buffén var dock bra!