The best sea view in Sardinia. Friendly staff, great breakfast, big clean room's, comfy bed. Only negative was the weak WiFi but who cares with that view!

Un personnage à l’accueillant et serviable. Des prestations de qualité. Une vue sur mer, magnifique.

Everything was fine but AC broke (for entire hotel). No help what so ever. No refund. No fans. No communication. Was out for entire trip. Impossible to sleep and the lack of proactive assistance in resolving. So many guests fuming.

Since my arrival, I’ve experienced consistent issues: poor airport transfer coordination, inadequate baggage assistance, a malfunctioning air conditioning system for 3 days that prevented me from sleeping, the whole hotel feels like a sauna, and an uncomfortably hard bed. Given these service failures at a FIVE-star hotel, is unacceptable. It’s a terrible, terrible hotel, it barely get a 2.5 stars not sure how they got a “5 star” hotel from. Asked for a refund and it’s been more than a day they haven’t responded yet. I’d defo stay away from this hotel.

Location is quiet - just outside of the hustle and bustle of the town. Staff is “helpful” but the follow through is less to be desired. Asking for a taxi, they’ll call their shuttle service and will cost twice as much. Transport in general is crazy expensive. The pool is nice, especially on hot days.

Great people!! Great stay!! Thank you

It was a great stay - had no problems with parking, the pool was great (wished it opens earlier though). Personnels were kind. The room was also spacious, clean and comfortable - we especially enjoyed the balcony and the view. Will definately stay again. The only downside was breakfast - it was somewhat boring with same variations.

Posto fantastico. Eccezionale struttura vicinissima al centro

On one day, there was a power cut. This was obviously not the hotel's fault, but we were told it was a common occurrence & yet the hotel was not prepared at all. Furthermore, the office manager, Alberto, agreed that we should receive a full refund for this night, but despite sending 2 emails, as Alberto suggested, we have not even had an acknowledgement of the emails. The electricity was off until 11.20 pm, and consequently the room was unbearably hot, with no air conditioning and no fridge. The lift wasn't working, so we had to use the stairs. I have a heart condition & my wife walks with a stick, so this wasn't ideal. In addition, the room wasn't cleaned, the bed wasn't made and the towels weren't changed. Also, no temporary lighting was provided in the corridors, so we had to navigate the corridors in total darkness. We paid £292.61 a night for each of the 4 nights we stayed, but Alberto told us very clearly that we would get a full refund for that one night. We have been ignored since we left, so it looks as if Alberto was just making things up to placate us. That is neither acceptable nor professional from such a senior employee.

Beautiful hotel in a great locaction. Very clean and spacious room, great swimming pool and lovely staff. Highly recommend.

Great hotel, very clean and has everything you need. Staff was wonderful.

Perfect location close to walk to restaurants and night life. Staff was exceptional. Special thank you to Andrea at pool Bar for making the best doppio espresso and cappuccino with a smile every morning!

Great location for 20 minute stroll along the coast to Old Town & Port. Lovely staff, huge swimming pool and very relaxing stay

Great

We stayed here for our last 3 nights in Sardinia. Front desk agent, Marcello, was incredibly helpful and friendly and we enjoyed seeing him daily. The hotel was spotless and clean. The balcony was big and spacious and had a lovely view of the sea. We really enjoyed our time in the spa and saunas and felt the experience was worth the price to unwind and relax. The location was perfect and we walked into the historic town along the sea every night for dinner. We took advantage of the free parking lot which was a nice addition. We enjoyed a drink and lunch at the hotel bar patio which has a gorgeous view! The lunch was tasty, but a little pricey. Our only negative would be that the pool was too cold to dip into!

Charged a room service fee when it was not requested, has ordered food from the pool bar. The massage therapist was not certified / licensed The restaurant was partially closed due to staffing issues. For a noted 5 star hotel, the service was overall poor.

Das Hotel ist laut Beschreibung zwar ein fünf Sterne Hotel jedoch fragt man sich, woher diese fünf Sterne kommen. Aus unserer Sicht maximal ein vier Sterne plus Hotel. Vielleicht lag es daran, dass wir schon etwas später in der Saison angekommen sind, aber das Personal war nicht sehr freundlich und hatte kein Lächeln auf den Lippen. Es kam eher genervt und angespannt rüber. Auch gab es in unserem Zimmer nur einen Bademantel, obwohl wir zu zweit waren. Wir hatten den Spa-Bereich also nur alleine aufsuchen können. Man muss allerdings sagen, der Ausblick ist hervorragend und unbeschreiblich schön, wenn man einen Meerblick direkt zur Straßen hat. Tolle Sonnenuntergänge kann man dort erleben! Dennoch, das Hotel ist etwas in Jahre gekommen und hätte einen Anstrich ganz gut vertragen. Das Frühstück morgens war okay allerdings tatsächlich nur vergleichbar mit einem Buffet in einem ganz normalen Viersternehotel. Es reicht halt nicht nur eine schöne Lobby zu haben. Auch das Hotel an sich sollte gepflegt sein und wenn man fünf Sterne haben möchte, dann sollte das Personal sehr freundlich sein und den Gästen nach Möglichkeit jeden Wunsch aus dem Gesicht ablesen können. Schließlich zahlt man dafür auch den einen Stern mehr. Fazit: ein schönes maximal Viersternehotel, das leider Gottes zu hohe Preise hat für das, was es bietet und bereits ein bisschen in die Jahre gekommen ist. Dennoch war der Aufenthalt in Ordnung, wenn auch für das was geboten wird einfach zu teuer!

The location was perfect and the hotel restaurant very delicious

Très bon accueil. Hôtel confortable avec des services digne d'un 4/5 etoiles En revanche, le parking de l hôtel est beaucoup trop petit et ouvert à tout le monde, du coup il est difficile de trouver des places pour se garer le soir en rentrant. Autre remarque, nous étions en demi pension et autant côté petit dejeuner, il y a profusion de choix et il n y a rien à redire, c'est même excellent, en revanche pour le diner c'est l'inverse, 2 plats ( 1 viande/ 1poisson) et 1 dessert type gateau ...pas de fromage certains soirs . Ceci dit c'est très qualitatif mais le choix est vraiment trop limité pour un buffet d'hôtel de cette gamme. Personnel toujours accueillant...

Chegamos no hotel por volta das 21 hs e não tinha vaga para o carro e nem Valet para estacionar. Nossa diária incluía jantar e o buffet estava fechado e comida de baixa qualidade. A localização é muito boa, dá para ir a pé para o centro de Alghero. Nosso quarto era grande, renovado e com vista para a piscina e mar. Cama e travesseiros ruins, muito duros e roupa de cama de baixa qualidade. Com certeza não é um hotel 5 estrelas