Everything are great except the mattresses are too soft.

Very nice hotel, I lived with my family in a suite, really good stay. Highly recommended!

私密性很好

我們一行六人住進三房連廳及開放廚房。十分抵住，足有千多呎，很有家的感覺。廚房設備齊全，可以自己煮食，連洗碗碟機都有。又有洗衣房，洗衣粉全備。其中兩房間是套房，又有平面電視。酒店保安亦做得十分好。

Always impressed with the build quality and spaciousness of this property.

Came here for a weekend trip with my husband and our baby.

Beautiful property, quiet, roomy room with tall ceilings, wonderful mountain finishings and with nice amenities. Will definitely stay again here

Room was clean and spacious

It was a very quiet, very clean, very comfortable place to stay. Private forest views from the balcony so outweighed the usual highway views! Would highly recommend!

Right in the góndola !!!

We have stayed here several times since it opened and have never been disappointed. The property is very well maintained and the rooms are very clean and well stocked with dishes, pots, pans, kitchen utensils and eating utensils for cooking/eating. The property has just gone through a complete renovation so the rooms and common areas look brand new. The area is nice and quiet, the pool area is beautiful (with a bbq area for guests to use) and the underground parking charge is extremely reasonable. We had a two bedroom unit which sleeps 6. The beds were low enough for my elderly mother to get onto and the walk in showers were great for her to use with her walker. I would definitely recommend this property to couples, groups of friends and families.

It was amazing. Surpassed our expectations and blown away with the comfort and amenities

Beautiful place and lovely visit

Awesome and affordable

The lodge is spacious but the underground parking is cramped up. The exit signs are misleading. The room was great but had an issue with one of the toilets that kept flushing and filling up throughout the night.

Check in was horrible and unfriendly. The lady was new so the man helped and he showed no respect and acted like I should know everything about the procedure. I felt like I was inconveniencing him. After two hours from arrival we finally sat down but not to eat as the restaurants were then closed or needed reservations. Problems, check-in location, no information at beginning where parking garage door is, finding parking spot, no guidance to room location, assistance by phone on hold over 15 minutes, fireplace didn’t work, toilet didn’t flush completely. Room alone was very nice and clean with washer dryer and full kitchen. Payment taken one week before with surprising information that parking was required and cost extra plus no smoking on property both should be mentioned at booking not one week before.

Asked for Mountain view. The receptionist was reluctant to provide it although the occupancy was around 5-10 percent

Very spacious and well appointed clean rooms. Excellent location. Great gym, pool and hot tubs (plural) and also has steam room and great bbq facilities right next to pool area. Beds were the most comfortable out of all the hotels we stayed in across our trip around USA and Canada. Family of 5 travelling from Australia. Stayed in a “room with den” kids sleeping on good sized sofa beds and had their own bathroom/toilet. Our bed was like sleeping on a cloud. Self contained kitchen was great and saved us lots of money on food and had filtered drinking water. Our bathroom had seperate shower and bath with massage jets which was a nice surprise as I don’t think it was mentioned in ad. Fireplace also adds a nice touch after a days skiing. Parking provided

True ski in/ski out-- the gondola was right outside the door! My family commented that this was probably the nicest ski accommodations that we've ever had-- as value travelers, we usually can't afford something in this category-- perhaps the "silver lining" of the bad snow season is that we could afford this luxury property for Spring Break.

What great stay at First Tracks, situated right by the Creekside Gondola, terrific amenities with the heated outdoor pool and hot tub not to mention the steam room. Great values for the money.