Comme d habitude cet hôtel est parfait

la camera ed il bagno (particolarmente il bagno) meritano una ristrutturazione

It is lack of enough staff. First night, suddenly we wake up at 3 am with a tribble noise due to strong wind causing the window to be open. We could not closed it and lot of rain was entering into our room affecting our stuffs. Went down to reception, he offer to change our room but there no one to help us to get our stuff to move the the new room. I asked for a bottle of water, no room service was available after midnight and also no any water bottle was available to be taken to our room. Receptionist offered to go to the spa and take some water in a cup from a machine. I’ve been to Malia in many places around and I was expecting surely much Aveiro deserve much better hotel service.

todo ok en general, aunque no tenia zumo de naranja natural en desyuno

Yes

Quarto bom. Localização

Bathroom needs sprucing. Furniture needs updating

Change the elevators! It take forever to go up to your room. Restaurant nothing memorable except for the price

Room ran down. Time for a Reno, location was really good

La estancia ha ido bien pero aunque los dias previos a la reserva se me confirmó que había obras en el spa, tras preguntar un par de veces la fecha de finalización, se me confirmó que terminaban el 12 de octubre, por lo que no afectaría a nuestra estancia (14 de octubre) y finalmente no fue así, porque al llegar, las obras seguían y no pudimos hacer uso del spa ni gym Punto bastante negativo por no informar adecuadamente

Ich hatte ein schönes, sauberes Zimmer mit tollem Ausblick, und das Frühstücksbuffet war sehr reichhaltig.

Air conditioning was not working in our room hotel unable troubleshoot the problem so they brought us a portable fan. We were offered a room change for our 2nd night but we had to pack everything up to move rooms…too much bother for us. Also we arrived at the hotel around noon but were told that our room would definitely not be ready before 3pm after a long day of travel this was very disappointing.

We stayed for 21 days and the second day the pool was closed for renovations. Perhaps they should have chosen January or February to do that not July and August. They also didn’t let me know when I booked that the pool would not be available.

I always stay at this place, the best in the area.

This is an excellent hotel. Everything from staff to the appearance to cleanliness to breakfast was awesome. We also each had a massage. Wonderful! Only disappointment was the pool was not a single due to construction. It is close to mega shopping and lots of restaurants and of course the river. We had a river view and loved riding in and watching the Gondolas. We will definitely stay there again. Also We arrived on my husband’s birthday and we went out to dinner and when we returned back to our room the staff had left a tray of fruit and parties and a bottle of wine with a birthday card. An excellent touch.

Personal encantador

Toda equipe muitíssimo educada e prestativa, superam as expectativas de qualquer viajante. Meus parabéns em especial para a Inês que é hiper educada e eficiente

Comfortable at the cannel

Good breakfast and room adequate. Unfortunately there was a rap concert on in a temporary arena immediately outside our window, between the hours of 10pm and midnight. This was extremely loud to the extent that the bed was vibrating and we could not hear the TV. The concert was not arranged by the hotel, however the staff were very well aware of it and had not informed us in advance. We asked to change rooms, however were told there were none available. When we raised this again in the morning, we were not offered any concession eg on the room rate. The spa pool was also out of order, but we were not made aware of this at check in (and use of the pool/spa incurred an additional fee of €15). Had we known about the concert and the spa pool being out of service, we would have booked an alternative hotel.

O hotel deveria repor garrafa de água todos os dias. Outros hotéis na Europa fazem isso gratuitamente. O serviço do bar é caro e a comida é razoável. A localização do Hotel é boa, fica próximo (10 minutos a pé do centro). O estacionamento público em frente é um terreno com muitos carros estacionados, mas sem riscos.