The front desk staff was NOT friendly and helpful! No smile all the time especially the young girl! Overcharged my room at checkout though had reconfirmed price one night before! No one manned the Conceige desk at time of checkout and wanted to get a taxi to airport. We waited with 2 big baggages at entrance of hotel but taxis just passed by and did not stop for us. After about 15 minutes, I went back and queued up at front desk and asked for help. The young girl then called her colleague to come out to handle my request with quite rude attitude. Her colleague made a call and handed me a small note saying a taxi would come in 10 min. We then waited outside and a BLACK cab with a ruthless driver came by. We almost got into that cab but luckily a Concierge man came and told us that’s not our called taxi! We’re foreigners and didn’t know the rules in Bucharest that taxi had to be called and matched with the number on the note! I think the front desk girl should not work in customer service profession especially in 5 star hotel like Sheraton.

特别好，一切都很完美

We had a really nice time at the Sheraton. The pool was really great!! Also, the breakfast buffet was wonderful!!

Bonjour, on peut toujours s’améliorer dans tous les corps de métier qui occupent l’hôtellerie ainsi que la restauration.

Fint hotell med bra läge, frukosten var toppen, fint spa. Servicen var toppen!!!!

Lovely place to stay

The staff was fantastic !

Clean , food was good , staff were very helpful . The only thing I didn’t like was the shower / bath area was hard to climb for senior citizens like me and sister . . Afraid we will fall .

Very nice and neat hotel

It’s a tad dated but the staff are exceptional

Great staff, good food

They overcharged me for the stay and minibar

i was really enjoy to spend some days on the Radisson Blu Hotel. He was very comfortable and clean. The h

Breakfast is very good

Hotel di ottima qualità, a pochi passi dal centro, colazione molto ricca. Ottima anche SPA, palestra e sauna

excellent location clean and comfortable

Excellent at all

comfy beds nice bathrooms with good toiletries quiet rooms loved the cushiony window rest to look outside my room

Hotel is too old...

Very good experience as always.