Laila
朋友和家人 家庭
10.0
/10
评论于 13几周前
Hotels.com verified review
We had an absolutely wonderful stay at this hotel and would happily come back again.
Getting from Naples to Sorrento was a bit challenging for us. We had several suitcases, a baby, the weather was very hot, and we were exhausted by the time we arrived. From the moment we walked through the doors, the reception team made us feel genuinely welcome. They were incredibly kind, immediately noticed how tired we were, and even spent time smiling and playing with our baby, which meant a lot to us.
As a lovely surprise, they upgraded us to a larger, newly renovated room at no extra cost. It was such a thoughtful gesture and made the start of our vacation even better.
Throughout our entire stay, every member of the staff was friendly, helpful, and always happy to assist us. They recommended excellent restaurants, answered all our questions, and went out of their way to make sure we had everything we needed.
The breakfast was great, and the rooftop pool was a perfect place to relax after a day of sightseeing. Everything about the hotel exceeded our expectations.
To be honest, when we booked the hotel through Hotels.com, we thought it looked like a decent hotel for the price. But after arriving, we realized it was even better in person than the photos suggested. It truly exceeded our expectations.
The location is another huge advantage. It's less than a two-minute walk to the heart of Sorrento, making it the perfect base for exploring.
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