Disorganized Front-desk staff; their promises are very lossy; I advise double-confirmation

Excellent

Room was in perfect condition

No issues

Yes

Yes

Was a great stay. Not the first time I've stayed at this hotel and it's always been great!

Very comfortable beds. We had a great night stay

Absolutely loved this place amd will be back.

Unexpectedly had to stay and extra night and the staff were excellent in accommodating us

The staff (minus one individual) were lovely - especially Teri! We were very pleased with the service. Our room was great and the gym was clean!

Staff is incredibly friendly and the hotel is in a great location!

Good location

Courteous front desk staff. Beautiful hotel.

The room was lovely. Clean and fresh. Room service was perfect and prompt. The only thing, which was really nothing major, was that Expedia did not communicate to the hotel that breakfast was purchased with the room. Front desk weren’t aware of that until I asked about them. Overall a wonderful stay.

We stayed for 6 nights in a one-bedroom suite. I was very lovely. Big, renovated suite with dishwasher, fridge, microwave/air fryer, coffee maker and dishes. The room was very clean, view of the harbour fantastic and close to everything downtown. We didn't eat in the

Thank you to the staff for the kindness and professionalism

If you are staying in St John’s, this is a hotel that should be high on your list. Nice hotel, nice rooms, great staff.

Staff went above and beyond to accommodate requests.

The restaurant food was delicious, very clean, easy to get around town.