Would visit again, great location with friendly service

The hotel was well located. The room was strangely designed. Our room had steps to enter and a strange door key. The room was large and the bathroom was nice but there was a step up to get to the bedroom from the bathroom which was not ideal.

Everything was wonderful.

Nice but small (typical for area) clean room. Nice facility on narrow street. Very close to major tourist attractions such as Duomo, Galleries and lots of excellent restaurants. Breakfast was ok, not great but convenient and clean. Very friendly staff and elevator. No parking.

Great place and wonderful people

Färsk och fräsch frukostbuffé med många alternativ. Trevlig och hjälpsam personal. Fräscht på rummet men lite slitet i badrummet.

Funcionários extremamente agradáveis e solícitos, ambiente limpo, bem localizado e café da manhã muito bom!

The front desk staff at this property was above and beyond efficient, professional and welcoming. Amazing. The mold all over the bathroom wood floor and walls was a serious concern. The housekeeper couldn’t seem to figure out that you replace dirty coffee cups and not just leave them on the desk for 3 days in a row. All in all the hotel could use a serious refresh. The location is perfect and central.

Hôtel idéalement situé.

Hôtel très bien placé, proche de tous les centres d’intérêt. Personnel très sympathique et attentionné. Le petit dej est correct, les dames de service très gentilles. Les chambres ne sont pas dingue mais bien dans l’ensemble.

Everything was fine checking in, even the front desk lady showed me, where the breakfast area and the elevator going to the room. It’s the art hotel for those who love antique furniture, besides everything was okay. Except the downside was the mattress, when I laid down on the bed it goes down. Needed to use my hand to hold the edge of the bed to get up. Maybe it’s just me over 200 lbs

The women and the younger guy at the front desk were terrible at best. They acted like we were bothering them when asking simple questions. When we were checking in, I told the older woman that I had gotten my phone stolen and she had zero empathy. Did not care to not offer to help at all. The elevator shaft is unbelievably disgusting. There is oil dripping on the windows and dust on the oily shafts. So gross I couldn’t even look at it. The hotel needs to be updated. In the bathroom, there was a piece of broken wood. Obviously, I do not recommend this hotel at all

Tolle Stadt, schönes Hotel … alles fantastisch.

Everything was great although the noise from the street in front of the house was loud all night long with people partying and talking loudly. So if you need a good night sleep and are noise sensitive, I recommend asking for a room that does not face the street.

Internettet, både wifi og 5G var presset i hele Firenze pga alt for mange mennesker i påsken. Morgenmaden var seriøst elendig. Indtørret pålæg og trist brød. Kaffe ok. Ingen reklame/skiltning på hotellet om spa. Vi opdagede den først, dagen for hjemrejsen.

Ottima posizione

Excelente ubicación! Full recomendado! Instalaciones con mucho arte! Personal muy atento y servicial

Wonderful small hotel!!

Troisième sejour au borghese hotel personnel adorable chambre impeccable un merci particulier a ricardo et melissa.

Excellent boutique hotel with easy walking access to most of the key sights in Florence. The Reception team was extremely helpful especially with local travel advice, early breakfast bag (for an early day trip) and luggage storage. A special mention to Ricardo who was always willing to help.