Sherwood Exclusive Lara, All Inclusive

探索 Sherwood Exclusive Lara, All Inclusive
8.4
非常好
基于 677 条评论
清洁度

8.4

客房舒适度

8.4

地点

9.0

服务和设施

8.4

旅行者评论 Sherwood Exclusive Lara, All Inclusive

每页评论数
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热门评论
Violeta
icon-亲子同住
亲子同住
6.0
/10
评论于 13几周前

Expedia Group verified review

We didn’t like: 1. Hotel is outdated needs renovations. Rooms look bigger on the pictures 2. Too hot in main dining room- no difference if you sit inside or outside! So we couldn’t enjoy the food for lunch and dinner. Sweating a lot while eating…They need to put good AC there. 3. Also on a hallway on our floor was very hot like AC was not working 4. Elevators you have to wait long time plus they lost electricity many times but quickly restored 3. Staff rarely speaks English 4. I paid for seaview room but I got view of a hotel building and side seaview. When I complained I was told come back later few times at 10 at 12 … we unpacked and I gave up..Customer relations called me in the room to ask me if we are happy and I told him we are not for the assigned room and they didn’t want to extend 9 hours late check out because our flight was late after midnight( i had no problem to pay extra) he didn’t even listen to me he just said ok you happy ok have a good day bye… What we liked: I was with my husband and with my 3 and half year old son and we liked : 1. the kids club and beach because you could get lounge chairs anytime you go to the beach! 2. The cleaning lady was very nice was making birds and hearts from towels for my son and was always smiling. 3. They had good turkish coffee in the lobby. 4. Jelena the Main Dining room Hostess was very nice and always smiling! 5. Italian AlaCart restaurant food was good and very nice waiter- I think he was manager or supervisor
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Juan Roberto
10.0
/10
评论于 13几周前

Expedia Group verified review

Muchas amenidades para niños y adultos, el bufete súper extenso, bastantes albercas y servicio 24h. Volveríamos sin dudarlo
Hayley
icon-亲子同住
亲子同住
8.0
/10
评论于 15几周前

Expedia Group verified review

Staff were friendly and attentive. Entertainment was great. Food was good but some nights better than others. Only downside was one of the lifts was broken majority of our stay and we were the 9th floor!! So it took a while to get to and from room
Neli
6.0
/10
评论于 16几周前

Hotels.com verified review

Fint hotel, många pool, jätte snäll personal, maten var helt ok, allt var ok tills hissen gått sönder.
Hadine
icon-家庭
家庭
10.0
/10
评论于 16几周前

Expedia Group verified review

Service + nourriture ainsi que l’animation irréprochable.
Susannah
icon-亲子同住
亲子同住
10.0
/10
评论于 19几周前

Expedia Group verified review

Amazing place for families
Petrus
icon-亲子同住
亲子同住
10.0
/10
评论于 19几周前

Expedia Group verified review

Top hotel, heel vriendelijk en gastvrij personeel Heerlijk eten gedurende de hele dag Mooi zwembad en mooie tuin Kortom, echt een aanrader
Fatima
10.0
/10
评论于 19几周前

Hotels.com verified review

5* resort, everything is so perfect
Kenyati
icon-商业
商业
10.0
/10
评论于 20几周前

Expedia Group verified review

Wonderful resort great amenities and food. Extremely friendly staff.
Heinz
icon-家庭
家庭
10.0
/10
评论于 20几周前

Expedia Group verified review

Schlaraffenland für Groß und Klein. Höfliches Personal, große Auswahl am Buffet, viele Pools und Bars sowie Animationen. Das Angebot im Spa ist empfehlenswert, entspannend mit sehr professioneller Behandlung. Der Privatstrand lädt zum Verweilen ein. Die Anlage ist in die Jahre gekommen, aber es wird laufend nachgebessert. Am Nationalfeiertag (19. Mai) war es uns bis spät in die Nacht hinein zu laut (Musik Hammer). Anrufe am Zimmertelefon, um Ausflüge etc. anzubieten sind lästig und nichr notwendig. Das geht auch anders. Trotzdem ist der Gesamteindruck sehr gut.
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Fatima Abdikadir
icon-家庭
家庭
10.0
/10
评论于 20几周前

Expedia Group verified review

Best vacation I’ve been on. The staff, the people, the vibe, everything was amazing. Will definitely return in the future.
Aymen
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 21几周前

Hotels.com verified review

Everything was excellent, and the support was the best I've ever received. Zahraa and Kübra, the food was good, and the service was good. I can't wait to go back to Lara again.
Dipak
icon-亲子同住
亲子同住
10.0
/10
评论于 23几周前

Expedia Group verified review

From start to finish the holiday was absolutely amazing, something to keep everyone happy, lots of food choice - omg don’t think I’ve seen so much choice and some delicious authentic dishes alongside the usual buffet staples, always a coffee shop open for coffee, cake, ice cream or waffles, always a restaurant open from the many that there was on site and a choice of 12+ pools. Above all the staff in every capacity was simply brilliant and couldn’t do enough, always served with a smile and happy to chat, have stayed in many 5 stars but this is as good as any, well done everyone at Sherwood Exclusive Lara!
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Christina
icon-
10.0
/10
评论于 23几周前

Hotels.com verified review

Meget fin oplevelse, pænt og rent - god service
Ömer
10.0
/10
评论于 24几周前

Expedia Group verified review

Sauberes Zimmer / Tolles freundliches Personal / Leckeres Essen
Shaun
icon-
10.0
/10
评论于 24几周前

Expedia Group verified review

Overall a fantastic hotel and staff went out of there way to make sure you are happy ❤️
Eliz
icon-家庭
家庭
10.0
/10
评论于 24几周前

Expedia Group verified review

Wir hatten einen sehr schönen Aufenthalt in diesem Hotel. Die Lage direkt am Strand ist einfach traumhaft und die gesamte Anlage ist gepflegt und sehr ansprechend gestaltet. Besonders gefallen hat uns das Zimmer mit herrlichem Meerblick ein echtes Highlight! Auch das Essen war sehr gut und abwechslungsreich, sodass für jeden Geschmack etwas dabei war. Die Unterhaltung im Hotel war ebenfalls gelungen und hat den Aufenthalt noch angenehmer gemacht. Insgesamt war es ein rundum gelungener Urlaub, und ich kann das Hotel definitiv weiterempfehlen.
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Paul
icon-双人入住
双人入住
10.0
/10
评论于 24几周前

Hotels.com verified review

Yes lots of beds available which was good. A little difficult to get drinks in the restaurant as staff had to clear tables and take drink orders
Noreen
icon-朋友和家人 好友同行
朋友和家人 好友同行
2.0
/10
评论于 25几周前

Hotels.com verified review

Extremely poor service. Staff negligence in failing to collect our luggage caused us to miss our flight. The hotel refused to take responsibility and offered no help, leaving us stranded and out of pocket. Completely unacceptable for a hotel of this standard. No support no amd no refund given! very disappointing.
Atif
icon-好友同行
好友同行
6.0
/10
评论于 25几周前

Expedia Group verified review

Stayed at Sherwood Exclusive Lara Resort recently and overall, it was an average experience, nothing exceptional, especially compared to other resorts in the Lara area. The property itself feels quite dated. While the location is good, the building and rooms definitely need an upgrade. One of the main issues we faced was the air conditioning in our room, it wasn’t working properly. Despite requesting it to be fixed, no technician ever showed up during our stay. The room would get quite hot, especially in the mornings and sometimes at night, and we had to keep the windows open just to get some airflow. Service was mixed. The general service staff (restaurant, housekeeping, etc.) were actually very helpful and polite, which we appreciated. However, the front desk staff had a noticeable attitude and were not very accommodating, which affected the overall experience. Another major inconvenience was their strict no-cash policy. They do not accept cash at all, which can put you in a difficult situation if your card is lost or not working, something to seriously consider before staying here. Overall, it’s not a terrible place, but compared to other resorts nearby, it falls short in terms of service, maintenance, and flexibility. With a few improvements, it could be much better, but for now, there are definitely stronger options in the same area.
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