Fantastic hotel, we went with 4 generations including baby, 30s, 50s and almost 80 and the hotel catered fabulously to us all. Great all inclusive, with NICE food and drinks not rubbish buffet stuff, can’t rate enough!

Beautiful hotel, great service and the room was exceptional, as we got unexpectedly upgraded on arrival. A fabulous 5 days and would definitely return.

No

Flooded

The hotel is good in general, staff is friendly and food is good however if you spend a significant amount of money to stay in a luxuxy hotel, you don't expect to need to pay to use the jacuzzi and heated pool. I was very disapointed when I found out as it is not clear when we make the resetvation that you need to pay extra for the spa.

My brother and I flew in from New Jersey for a quick weekend trip to visit one of the clubs nearby, and we had such a great stay ! The customer service was amazing ! Everyone was so kind and welcoming from the moment we arrived . We’ll definitely be coming back to stay here again on our next trip to Ibiza !

Everything was terrible customers service food and all

It’s a beautiful hotel with great staff. Usually, I always stayed at Ushuaïa, but this time I chose the Palladium Select. As I said, everything was perfectly fine. However, on the day of my departure, most of Ibiza was flooded. Many roads were closed — but not all. Friends of mine were staying in a rather inexpensive hotel in Ibiza Town, and that hotel faced the same problems. Still, their guests were taken to the airport. Especially in a 5-star resort, I expect solutions even in difficult situations — not a simple “it’s not possible.” “We can’t do that,” “we don’t have that,” “it’s not possible,” etc., are things I don’t expect to hear in any 5-star resort, no matter where I am in the world. The fact that it was possible is proven by the fact that I eventually walked myself along a small road leading to DC10 and continued from there to the airport. On the main road to the airport, traffic was chaotic, yes, but the road wasn’t closed — just like many others weren’t either. In this situation, the hotel should have come up with solutions instead of refusals.

Bad

Close to airport, clean

Sehr gutes Hotel Sauber gute Restaurantauswahl, gute Abendunterhaltung, gute Bars, sehr kurzer Flughafentransfer, sehr freundliches Personl. Juniorsuite mit Wirlpool ist sehr zu empfehlen.

First exp in all-inclusive. Exceeded expectations.

All inclusive option is a winning choice.

Staff was extremely friendly and helpful. The 2 clubs we wanted to go to (Hï and Ushuaïa) were walking distance. And most importantly, We felt safe!

The property is well kept, however special attention is needed to ensure all items I. The requested and paid for room actually function. The staff could have shown a little more concern or made corrections to items pointed as broken faster

The service staff really did t

Quanto amplo, limpo e muito aconchegante!! Atendimento muito bom!!

Vor allem die Lage, Qualität von Speisen/Getränken und die Freundlichkeit des Personals sind besonders hervorzuheben!

Lage des Hotels ist sehr gut. Essenauswahl im Hotelrestaurant ausbaufähig, Kaffee nur in der Sportsbar genießbar und Kaffeebar. Leider sind die Sitzpolster im Aussenbereich schmutzig, muessen öfter gewechselt werden. Zimmer in Ordnung. POOL ANLAGE EBENFALLS OK

Family of 4 (2 adults, 2 children) stayed here for a week and we loved it! Service was exceptional throughout the property. Rooms were lovely and poolside was always clean. Food was good for an All Inclusive…not the greatest selection, but I like that. Can’t fault this hotel…everything was perfect, even at peak season. Would highly recommend this hotel.