The two lady receptionists were helpful and good Waiters at breAkfast were cold. Male receptionist seemed cunning

Boyfriend and I came in early spring, which is a time not many people visit the city. Had an eventful travel from Zagreb to Dubrovnik, including flight delay, plane diverting to Split because of bad weather, shaky landing, and 4 hours uncomfortable bus transfer to Dubrovnik. The hotel staff gave us warm welcome, and offered to take ham and cheese to our room, although it is already late at night and the kitchen is closed. Room decoration is nice. Thoughout the 3 nights' stay, the staff was very helpful with our problems, for example when I needed to see doctor and buy medicine, and when we need to buy bus ticket. Will stay here if we travel to Dubrovnik once again.

以特惠價享受到這間有歷史積累的5星飯店讓我十分満意！ 早餐優秀，其他時間的餐點亦有該有的品質但選擇不多。

great location in old town

Location, location, location is everything. Pucic palace is in the heat of old town, so you get to experience the sights, the sounds and the Croatian culture first hand. You get to feel the closeness of the old city, the humor and the friendliness of the occupants.. and then of course it’s the food. Every Mediterranean dish is available from breakfast, lunch and dinner, with the beverage of your choice, and nobody is rushing you. The hotel is a delightful and highly recommended it for your stay in the old city

Great location in the centre, but is also quiet at night, though if you are in a front facing room you will hear them setting out tables in the Square from around 6ish. The bed is extremely comfortable. The room we were in was very good. Staff were helpful. The only things to be aware of are - breakfast. It is very poor in terms of quality and also its quite cold in terms of the welcome you get. No one says hello, shows you to a table etc for example. The granola is possibly the worst granola I have ever tasted and the other options aren't great either. But there are excellent breakfast venues just a short walk away - the one just past the steps of shame next to the school is great for example. Secondly, it's never clear when/if the restaurants are open. They weren't when we were there despite good weather and having booked one of them. Finally, there are no tea making facilities, which for us as big tea drinkers was a bit of a shame. Overall though, a good hotel. I don't think you would do better within the walls.

Very nice hotel with the perfect location. We could take rests during the sight seeing of the Old town of Dubrovnik. We had to leave early for a tour and an early flight, and the hotel prepared for the breakfast box to accommodate as the included breakfast-plan. Please there were professional and friendly. Highly recommend.

Excelente hotel en la Ciudad Vieja

Sehr zu empfehlen in der off-season, sonst unbezahlbar

Dubrovnik is a magical place and this hotel feels like part of that magic.

スタッフの対応が最初から最後までとても感じ良く、部屋のコンディションも立地も抜群に良く快適な滞在でした。 朝食のメニューも充実していて大変楽しめました。

Staff was lovely. Room was fantastic.

Staff was awesome as was location

Acomodações muito boas, localização excelente

Havalandırma sistemi çalışmıyordu ve klima çok aşırı gürültüydü. Havaların soğuk olduğu bir dönemde bu kadar yüksek puan verilmiş bir otelin havalandırmalarının bozuk olması ve bu şekilde müşteri kabul etmeleri kabul edilemez.

It’s a beautiful hotel in the most spectacular old town! Plus, extremely friendly and helpful attention. I really recommend a stay here.

In general, the condition of the room was pretty poor. The bathroom had a lot of different problems and needs be fully reconditioned. The bath/shower was dirty and difficult to use without spraying water everywhere. The room has an alarm or detector that blinks brightly at night and the bulbs for lights over the paintings flicker even when power is turned off requiring a sleeping mask.

Location in the old town is perfect, room cozy , staff friendly

Wonderful hotel with lots of history. The staff were friendly and very helpful.

Beautiful hotel, very nice staff