We were a group of 10 persons, occupied 5 rooms for staying 2 nights. The hotel generally speaking is a good hotel, with clean and comfortable rooms. However, two of the rooms were found problem in water supply for bathing where only hot (very hot) water supply but no cold water for the shower. When asking for repairing service in the late night, the reply was unfavourable. Until the next morning, only one room could be fixed while the other was settled by changing another room for my friends.

Breakfast was good loads of variety good value for money

Staff fantastic! Clean well run hotel. Plug didn't fit the bath and could do with information pack in the room : local shops, menu, times of breakfast and restaurant times, map etc. overall I would stay there again.

Ideally situated for Aintree racecourse and railway station 20 minute walk. Restaurant has a nice ambiance food very good, both breakfast and evening meal. Nice bar area serving cocktails, not much choice of real ales and serving bar meals. Bedrooms need bit TLC they have tried to provide everything but packed it in. Ironing board in wardrobe so then you can’t have clothes in it. Fold up case rack but if used you it you would be squeezing by it as room not big enough. Safe not working notice suggests all safes in the hotel have been disconnected. Housekeeping leaves a bit to be desired they let the hotel down compared to reception, restaurant and bar. Not much in the surrounding area. I would stay again if visiting the races.

Personnel au top ! Les chambres ne sont pas insonorisés , et les lits pas très confortable. Cela se voit qu’ils sont usés , on s’enfonce dedans .

Great for the horse track and for a good time

Lovely stay, only small issue was could have done with more staff on at breakfast and especially at dinner. For what we needed it for (walking distancevto Aintree) it was great. Staff friendly and enjoyed our stay. Maybe the beds could fo with updating. Other than those two points absolutelty great.

Amazing! Perfect for one and two nights. Staff very kind and helpful

Good retail park with food spots and cinema near by. Clean room, just needs updating.

We stayed for one night and everything was wonderful Lovely clean quiet room comfy bed no problems whatsoever Staff were all helpful and friendly The breakfast was fantastic Everything we wanted very happy

Easy check in / out, bright, clean & airy, friendly staff, great breakfast

Staying at The Park Hotel was like an escape room. The room was filthy with mould all over the bathroom, they only clean the rooms and replace the towels every 4 days and the door handle came off when I tried to get out leaving me trapped in the room. I had to use the tea spoon to wedge in the door frame to open the door and and escape. Complete fire hazard. I had to demand a different room or I would have moved hotels. The second room was better but I would never stay there again.

Room lovely and Clean staff lovely

Clean tidy nice atmosphere a bit far out from Liverpool city center great location for the races.

The hotel room was dated but clean and tidy and the bed was comfy. Wouldn’t recommend for a romantic get away but great for no drama stays

Very clean, pleasant staff, good location for work.

Hotel looks better inside than from outside. Free parking. Clean rooms , but is not cleaned daily during my stay. Overall good stay.

Lovely hotel. Clean room. Good location

More heating in the rooms, I was absolutely freezing. Complained to reception and they did nothing about it and said ‘you have a heater in your room’ which I knew but it wasn’t working. Friendlier staff at breakfast

Friendly staff. Nice food in the bar. Breakfast was varied and good. Coffee could do with improving though! Room was small but fine for me and my son. Big iron burn on the carpet though! And the bathroom could do with a clean. Our room wasn't serviced after our first day so had no tea/milks etc for our second morning but that's ok