舒适整洁、早餐丰富，员工热情，旁边有超市。

good location, friendly service.

地點方便 價格實惠

Excellent

酒店就是中规中矩的快捷酒店，不够四星的感觉。位置走路过去不远，10分钟左右，附近没什么商业，要走过去。

可放心住 下次可再住

Sehr freundlicher Empfang und super Service beim Frühstück. Bequem aus der Tiefgarage zu erreichen. Gute Lage , nur wenige Gehminuten vom Schloßberg entfernt.

Zimmer grundsätzlich ok, Schlauch für Dusche defekt und wurde nicht ersetzt. Frühstück war gut, Personal sehr freundlich.

Everything was good! Clean, high standard, friendly staff and excellent breakfast

Ich würde dort jederzeit wieder übernachten.

Lovely room, comfortable bed, and good quality linen and towels

Lovely room, really friendly and helpful staff. Hotel was in a great location too.

Average Mercure hotel.

Great location, friendly staff, big clean rooms

Staff were friendly and hotel was very clean.

We had two reservations for consecutive three nights those which have with breakfast for first two days and have without breakfast for last day but separately because we didn't need it last morning for our early departure. Before we booked the above, we asked by email if available with same room for three nights. But no response. As the result, we stayed same room for three days. We had been very grateful if you could have replied before we booked the above that you have such flexibility.

The staff I interacted with were freindly, authentic & efficient. Sadly the room was too hot, even with the thermostat set to cool, it felt like a sauna. Hence sleeping with windows open (4 degrees outside), but this meant additional noise. In addition there arent enough staff at reception during busy times.

After we checked in, we went for a walk. When we returned, we found that someone had entered our room and had removed both bathrobes. It was a violation of our privacy and completely unacceptable.

観光施設には歩いて行ける範囲で、ホテル周辺にはスーパーなどもあるためとても便利。ホテルの部屋は清潔に管理されており、気持ちよく過ごすことができました。華美過ぎず居心地のいいホテルで、グラーツに来て良かったです。

Alles super