Our room was extremely clean, all staff was excellent. The manager Claudia did her best to accommodate us and was very pleasant and helpful. Laura and Elizabeth also were friendly and helpful and looked after our needs promptly.
Thankyou for making our holiday experience wonderful!❤️
Nancy
10.0
/10
评论于 14几周前
Expedia Group verified review
We did not face the pool or beach however it was close to our suite. The staff were amazing . Laura in particular was super friendly and helpful . Would like to suggest that all units have the exact same annuities as we traveled with another couple with the same suite and their amenities for cooking were better. That said the staff were quick to bring anything you ask for.
阅读更多
Pernille
朋友和家人 家庭
8.0
/10
评论于 18几周前
Hotels.com verified review
Rent og pænt. Stille. Venligt og hjælpsomt personale.
Johana Andrea
休闲 家庭
10.0
/10
评论于 23几周前
Expedia Group verified review
The breakfast, the staff, the place, the beach all this things were really good. We stayed as a family and this place was so peaceful and clean. I recommend it 100%
Sean
休闲 家庭
10.0
/10
评论于 24几周前
Expedia Group verified review
Excellent service and clean rooms, wonderful stay.
Oscar
朋友和家人 家庭
10.0
/10
评论于 32几周前
Hotels.com verified review
Everything Excellent, Enjoy.
Kathleen Murlowski
休闲 双人入住
10.0
/10
评论于 32几周前
Expedia Group verified review
Lovely place, will return.
Melanie
休闲 家庭
10.0
/10
评论于 33几周前
Expedia Group verified review
Staff was very helpful and friendly. Quiet and nice pool and beach area, enjoyed being a little away from the busier areas of Akumal.
Richard
6.0
/10
评论于 49几周前
Expedia Group verified review
Very quite area
Ricardo Hernandez
休闲 家庭
2.0
/10
评论于 51几周前
Expedia Group verified review
Todo excelente pero la playa espantosa habia mucho zargazo. No es culpa del hotel pero si creo que deberian notificar el estado de la playa antes de que reserves.
Viajar mas de 2,000 km para ver una playa llena de zargazo es echar todo por la borda.
Kamiya
休闲 双人入住
10.0
/10
评论于 57几周前
Expedia Group verified review
Great stay, clean rooms, friendly staff ! This Villa exceeded our expectations !
John
朋友和家人 家庭
10.0
/10
评论于 58几周前
Hotels.com verified review
Wonderful location, pristine, well-equipped rooms, quiet and peaceful. Perfect home base for our Riviera Maya vacation.
Andrew
休闲 家庭
6.0
/10
评论于 62几周前
Expedia Group verified review
The foodservice staff could hardly speak any English. Went to restaurant and asked for a cup of coffee. Informed after waiting for 25 minutes for a refill that there was none forthcoming. The staff informed me no refills per purchase of a cup of coffee. I paid them 1 USD for their beverage service which considering it did not consist of a refill was adequate. It seems that management has no clue about beverages and hospitality. All surrounding restaurants provided refills when ordering coffee as do most everywhere. Quite unbelievable. Frankly have traveled all over the world and never had this kind of experience. Amateurs at best. Insulting to any traveler!
阅读更多
Andrea
10.0
/10
评论于 64几周前
Expedia Group verified review
Padrisimo
Joshua
休闲 双人入住
4.0
/10
评论于 64几周前
Expedia Group verified review
Did not have a continental breakfast included.
Charlene
休闲 好友同行
10.0
/10
评论于 64几周前
Expedia Group verified review
Lizbeth and the rest of the staff were welcoming, kind and so accommodating! I enjoyed one of the best massages I’ve had - thank you Luce! The rooms were clean and well stocked. The beds were really comfortable and the A/C worked well too. There were a few minor problems that were attended to right away and we were offered a room update without hesitation. A highly recommended resort!
阅读更多
H.
双人入住
6.0
/10
评论于 65几周前
Hotels.com verified review
Surprised that our rental unit belonged to someone, like a timeshare or condo.
Only one place near to eat so had to drive for dinner and breakfast. The "hotel" restaurant was unappealing.
Swimming pool was nice but beach was rocky and difficult to get into deep water.
FRANKIE J
休闲 双人入住
10.0
/10
评论于 66几周前
Expedia Group verified review
Las Villas is a great place to enjoy a quiet piece of paradise.
Dominic
休闲
10.0
/10
评论于 68几周前
Expedia Group verified review
Eine sehr gepflegte, schöne und saubere Unterkunft. Die 2 & 3 Bett Suiten mit Ocean Blick sind sehr zu empfehlen und bieten einen wunderschönen Blick auf die Gartenanlage und das Meer. Die Einrichtung ist gepflegt und schön. Die Zimmer sind sehr geräumig und auch mit 4 Personen bieten sie genügend Platz.
Das Personal ist sehr hilfsbereit und freundlich!
Wir hatten einen Wunderbaren Aufenthalt.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia