Dead bugs on floor and under bed, cobwebs on ceiling, house a mess, heard the cars and trucks on road as if they were in room, was not informed prior that bathroom was separate (one floor down and across the house) from bedroom. We were ready to stay even with all of this until we found bedbugs (photographed and verified). Then we left. Travelocity tried to intervene - owner hung up on them twice and refused reimbursement.