The hotel itself is beautiful however the room was not. The mattress was so thin, you felt the bed slats through it. There were hairs in the bed, looks like the room hadn't been cleaned for some time. Quite disappointing for the price paid.

Good place to stay. Rooms are a good size and clean. Bath is small but okay for our requirements. Staff are friendly and the breakfast was good. Happy to recommend and will be staying again.

Room was clean but geared up for disability and not as comfortable as we would have liked. Breakfast was poor

The chalets are fine but signage is rather confusing and other visitors were walking around trying to find their rooms. The rooms are mainly clean, although there were cobwebs in the room I stayed in. The bar was very busy and noisy, due to a large table of guests, also the drinks were very expensive. Would stay again but won't use the bar!

Have stayed at the hotel many times but decided this time to stay in the franklyn suite as a treat and wow it certainly did not disappoint !

N/a

Stunning manor house which houses dining rooms & bars as well as function rooms, beautiful terrace overlooking grounds & parkland, Amazing food & friendly staff. accommodation is in purpose built motel style blocks, OK for a short stay

All good

Clean room, good breakfast, helpful staff

Rooms in need of renovation. Dirty toilet and bed sheets. Restaurant food below average. Grounds lovely.

Very good hotel with excellent facilities, will stay again.

Ok

I liked the fact it was quiet and pretty clean. I loved the gym, pool and sauna. The restaurant was really good and thoroughly enjoyed my meal. I would recommend and stay again.

The hotel was quiet and clean and set in beautiful surroundings. The rooms are predominantly in outside blocks, which means no clattering of room doors or late night/early morning voices in the corridor disturbing your sleep. There were a few cobwebs and the odd eight legged resident in our room, but orherwise it was clean and comfortable. The swimming pool, sauna and jacuzzi were good. The changing rooms are fairly small and the lockers need a £1 coin to operate. Breakfast is a buffet-style affair but was of good quality and tasty.

Property was amazing however rooms could use better cleaning. Grounds are beautiful. Staff are very friendly and knowledgeable. Dining was excellent (we did the breakfast and had dinner in the pub).

Lovely hotel set in wonderful grounds in a lovely rural location, but not to far away from the Motorway.

Everything was very good, maybe the bar area was slightly lacking at times in service but overall we had an excellent stay and will be back

Business trip Room was in need of a make over just looked tried, bed was clean and comfortable, food was great but a bit over priced

The property is magnificent, huge gardens, facilities for the children to play, pádel fields, amazing location

Great stay, comfy, super dog friendly, staff very attentive and lovely,,,, only issue, busy bank hol weekend and they struggled with food, breakfast crowded and slow food with queues,,, plates and cups long wait, coffee machine really slow and broken,,, dinner; 40 min wait for starter then 1.5 hour wait for main, waiter got us 2 free drinks each for tlthe delay and was v apologetic... upside food was good - bar fab, facilities and grounds super,,, we would definitely return! Dog loved it too!