The place is good and the restaurant just next to it is very great as well. The thing made us very disappointed and angry is we found our door was keep opened while we went back. I went down immediately and talked to the front desk, he just said that is not because of his problem and he criticized maybe we forget to close the door. I have to bring him up to our room and show him the details. We are 4 girls and we did not touch anything once we saw this situation. He seems not believe us and keep asking the door is closed or not while we are back. He saw us come back and we all say "Hola" to him then go up and I went down to front desk less than 3 mins cause we lived at 1/F. He seems got short memory and not sure we are just come back. We checked all our stuffs and nothing lost. Finally, he just replied us that he has checked the CCTV and found that just because of the worker cleaning the room forgot to close the door. (full stop) We left the room for more than 8 hours and really don't know what happened in this period of time and we are so upset on this reply as well.

位置中心，去邊都方便，隔音不佳

Staff were friendly. The only thing to take into consideration, our room was extremely small. We were only staying for one night so it wasn’t that bad. But I can’t imagine staying longer. This was our last night before heading home so we did have 4 large suitcases.

El desayuno es variado

Excelente ubicación

Location was excellent, so close to everything. Room for family of 4 was great! Sylvia at the front desk was so friendly. We would stay here again.

Great location, very clean and couteous staff!

Great place, very clean and staff are very friendly and nice

Localizacao

Ótima localização - 1 quadra da Gran Via e Puerta de Sol. Instalações limpas e confortáveis Bom café da manhã Muito satisfeitos

Great location, amazing staff, well kept rooms

Clean Nice staff Cleaners worked hard bravo The location is excellent The room was a little small

El hotel está súper bien ubicado, la atención de las personas que trabajan ahí son muy amables. El cuarto cómodo, es una buena opción

Great overall!

Está bien el hotel

EXCELENTE SERVICIO Y CALIDAD DEL DESAYUNO

There were small roaches in the breakfast buffet

Bien

Estaba toro increíble, aunque si me hubiera gustado ver mas variedad en el menú

Great location, clean room, and friendly staff.