The place is good and the restaurant just next to it is very great as well. The thing made us very disappointed and angry is we found our door was keep opened while we went back. I went down immediately and talked to the front desk, he just said that is not because of his problem and he criticized maybe we forget to close the door. I have to bring him up to our room and show him the details. We are 4 girls and we did not touch anything once we saw this situation. He seems not believe us and keep asking the door is closed or not while we are back. He saw us come back and we all say "Hola" to him then go up and I went down to front desk less than 3 mins cause we lived at 1/F. He seems got short memory and not sure we are just come back. We checked all our stuffs and nothing lost. Finally, he just replied us that he has checked the CCTV and found that just because of the worker cleaning the room forgot to close the door. (full stop) We left the room for more than 8 hours and really don't know what happened in this period of time and we are so upset on this reply as well.

位置中心，去邊都方便，隔音不佳

Localizacao

Ótima localização - 1 quadra da Gran Via e Puerta de Sol. Instalações limpas e confortáveis Bom café da manhã Muito satisfeitos

Great location, amazing staff, well kept rooms

Clean Nice staff Cleaners worked hard bravo The location is excellent The room was a little small

El hotel está súper bien ubicado, la atención de las personas que trabajan ahí son muy amables. El cuarto cómodo, es una buena opción

Great overall!

Está bien el hotel

EXCELENTE SERVICIO Y CALIDAD DEL DESAYUNO

There were small roaches in the breakfast buffet

Bien

Estaba toro increíble, aunque si me hubiera gustado ver mas variedad en el menú

Great location, clean room, and friendly staff.

Desayuno sano y variado

Muy buena ubicación y desayuno

Room was very spacious and clean. Beds were very comfortable. Large variety of food for breakfast. Staff was very helpfull and provided great recommendations. Location is right in the middle of everything, which helps a lot if you don’t want to explore the city in one go.

If you are looking for affordable luxury, this is not it; however, it is great of your only purpose is to go and have a good sleep.

Cuarto amplio muy bien ubicado

The room was great!!!!!!