bad air con, no bottled water provided, no slipper, broken bed, salty shower water

酒店非常好，员工服务态度很好，完全够的上4星标准。我们订的大床房，还是个套房，客厅大，卧室大，卫生间也大，热水很足，很热。早餐是自助餐也很不错，离镇子稍远，但是非常适合我们这样自驾的，停车场很大。

This hotel has so much potential if they renovate a bit, it stands at a low-income country quality, more a 3-star than a 4. I guess it was amazing at his peak back in the days. Staff is super nice and welcoming. The room are okay, outdated but comfortable, except the pillows that are cheap. No bugs. Bathroom are clean but need a good scrub to be perfect. I was there out of season so it was super calm, unfortunately amenities listed were not available like the interior pool and spa, the restaurant à la carte, and Cafe. The breakfast buffet was good and diverse, I didn't took the supper option, but it looked good too.The exterior pool was open, clean enough to swim, but the ceramic joints needed a scrub. Briefly it was good enough for a two-day stay, but would not stay for a week or something like that. I booked with a discount, but at full price, I don't thing I would have picked this hotel.

Confortevole

👍

Camera pulita e comoda, ampio e sicuro parcheggio, buono il ristorante, personale cortese e professionale

Ottimo

Bellissimo hotel, potrei starci giorni e giorni.

Stanze grandi e comode e colazione abbondante

Personnel agréable surtout ce du restaurant

Un service plus que parfait!

Je ne comprend pas chose, impossible de trouver une prise ds la chambre pour nos téléphone, même ds une salle de bains il n’y en a pas. A par ça tout va bien

È come tornare a casa, grazie.

Entrée sombre, chambre qui sent l’urine, couvre lit déchiré, très mauvaise literie, pas de prises vers le lit. Restaurant parfait, varié, frais, très bon

Qui è come essere a casa.

Nice hotel with a beautiful and huge outside pool. Rooms are spacious and shower has good pressure. But they need to improve cleaning between guests because we find hair inside the tub and garbage in one nightstand. Douz is a small town, so you are close to all main roads connecting the main attraction. We got the Half board which includes breakfast and diner. There were plenty of option on both. Food was tasty and fresh. During breakfast there was an omelete station and during dinner there was a grill station with different options every night. Only complain is that they don’t give you free water. Overall I highly recommend for the cost-benefit.

The property location and grounds are very beautiful but when we got to our room ‘reality sank in’. The bell boy rushed to open the windows saying it was a beautiful day and we should enjoy the fresh air. The truth is the room reeked badly of cigarettes. The room was really dated which was ok but the bed and pillows were tooo old. The mattress had a big ‘hole’ right in the middle and the pillows had big very weird lumps. The bathroom looked dirty they didn’t have a shower door which is fine but the shower curtain was disgustingly dirty and the handles and faucet in the tub were all rusty. The breakfast was also very poor. The staff is not really very welcoming. Anyway the whole experience was very disappointing.

Nous avons bien aimé notre séjour, hôtel tranquille, belle piscine et personnel très gentil et accueillant. La plomberie de la douche à refaire, pas de pression, tuyau qui fuit. Toilette qui coule. Mais globalement très bien, et très abordable.

Wir waren im Januar für eine Nacht und es war schrecklich kalt. Die Heizung funktionierte nicht. Beim Nachtessen wurden wir mit Fremden anderer Sprache an den Tisch gesetzt obwohl fast der ganze Saal leer war.

Hotel che denota un passato glorioso ma un po’ decaduto.