I stayed from Mar 24 and check out Mar 28 in Swissotel Izmir with poor expenses below First night, when I went to bed and tried to off all lightings but I couldn’t even tried using Master Off repeatedly, finally, technician came to fix it by manipulating the setting in the in-room control panel without sorry, that was 01:00. Second day, after whole day work outside and returned the room, bed was made and bottle water refilled, however, toilet was dirty but not cleaned, long hair on bathtub (I am short hair without guest visiting in between) and only two mid-sized towels available, improved after complaining. Third day morning, I was trapped in the elevator from floor 0 to floor A, unknown time at the beginning and rescued within 10 minutes, never experienced before. Fourth day after returning, hair from others on bathtub again! I asked whether domestic and international counters in Izmir Airport are in the same building but not actually, identified when we are in the airport. I clearly ordered Virgin Mojito in lobby lounge and came with Mojito and made me feeling uncomfortable even I just took one spoon, I am alcohol allergy. Fifth day, We booked a hotel car to airport, three of us needed to walk with big luggage to another side about 3 minutes without porters’ help. Why the car could not be available at the main entrance to make our lives easier?

Personeller çok profesyoneller

Empfehlenswertes Hotel

Her şey mükemmeldi

Herşey çok iyiydi tşkler

Kahvaltı taze ve çeşitli , oda temiz, çalışanlar yardımsever . Güzel keyifli vakit geçirdiktik kızımla

Temizdi personelde saygılı ve nazikti

Temizdi

Sehr nettes Personal, saubere Zimmer

Shower and water is a problem. Very little water is coming from showers. Taking shower takes an hour. And services and prices way higher than even 5 star hotels that higher quality hotels even same Accor Group owns.

Habitación cómoda, limpia, servicio diario muy ameno y bien hecho. El desayuno es buffet pero de muy buena calidad y variedad internacional, muy bien servido desde el inicio al cierre, todo delicioso. La ubicación en Izmir, muy buena, cercana al mar y zonas de comercios, restaurantes y demás.

rahat oda, sessiz uyku

Çok güzel tertemiz

Oda temizdi

El personal del servicio y el hotel está muy bonito y bien ubicado

Personel oldukça nazik ve iyiydi. Karşılaşmadan ve uğurlamadan oldukça memnun kaldık. Açıkçası temizlik uygulamasından pek memnun kalmadık. Odaya girişte gayet temiz ve ferah teslim aldık. Sonrasında ki oda temizliği pek iyi değildi açıkçası

Her şey çok güzeldi. Otel ici-disi guzel, Temiz hijyenik, konumu harika..

A great hotel in the best location in Izmir and the staff are perfect …highly recommended

Evet

Clean room ,great staff, great location. Good breakfast but little to no meat as common in Türkiye. Great emergency plan as I was lucky enough to have the 6.1 earthquake one night at 11 pm. Staff was directing us to stairs and directing us to outside. Dispensing water quickly to guests which indicated very good training and good leadership. Great job !!