Great location and quality. service. Breakfast with many varieties and tasty in comparing with many other hotels. The only problem was that the room offered is on ground floor even lowered with the road outside. Besides, its window is in close proximity to road side with busy traffic, hence noisy and without privacy if the window was opened.

Hotel staff is so friendly They help me to fix a lot of problem when I'm travel alone. Thank you so much for them.

設施很舊，員工服務態度很好。

因为前去马丘比丘，所以要在Cuzco落脚，酒店的服务总体其实很好的，一进门还在办手续，前台小姐就领你坐下，端上一杯KKoca Tea，房间不太大，不过折合人民币才300多元，性价比还是蛮高的，屋里还有一台取暖器，其实酒店的房型很多，有一张双人床+单人床的家庭房，也有三张床的三人房，共用部位很舒适，房价含早餐，我晚餐也在酒店里用的，厨师做的东西非常地道，很秘鲁。等我从马丘比丘返回，还是住的这同一家酒店，所有的服务员都认得你，热情打招呼和安排，觉得非常温馨。唯一的缺点：两次住宿，两次叫早都没有做好，不知道是不是英语不够好还是叫早的系统不灵造成的，第一次吓得我以为快误了早班火车，第二次都过了退房的点才由白天上班的服务员打来电话，餐厅早餐都收了。看在服务员都比较友好的份上，也就原谅了。酒店位置还算好，走到工艺品市场5分钟，到武器广场打车才4S/L，边走边逛也就刻把钟左右，总体来说两次住宿是段不错的体验。

Nice place ,staff super

Very clean

Breakfast and customer service was the best part of our stay. Breakfast had a lot of options include make your own waffles. Staff was friendly and helpful. Lobby area is beautiful. Room was TINY with no room to put luggage for 2 anywhere. Window looked out into the hallway. Bathroom was TINY, dirty and can use a deep cleaning or renovation. Also, we were able to hear the couple in the adjoining room through the bathroom vent... we heard their conversation, them going to the bathroom, etc. Unfortunately, they were talking pretty late into the night making it difficult to sleep. Bed was comfortable.

The hotel was in a good area for walking, but a little bit noisy so we didn’t sleep all that well. But we got last-minute emergency rooms after our VRBO reservation host didn’t show up and left us stranded on the street.

GreAt

My stay in the beautiful Terra Andina Colonial Mansion in Cusco which was a very good experience. The staff was always very helpful with my many questions. We stayed with them before and after our hike on the Inca Trail. They even stored our bag while we hiked. We enjoyed being able to sit in the quiet restaurant for a meal or snack after a busy day.

Great location with walking distance to everything. Large room with all you need. Good ambience with the colonian style. Very friendly and helpful staff. On the negative side: very very cold in the room at night in July despite maxing the heating. Bring your pajamas.

Me gustó el servicio, todos muy amables, un rápido check-in.

Beautiful

Had a good stay

Excelente, muy bonita la propiedad, buena atención de su personal

1-star rating because of theft from our luggage. Before we left for the day, we tried to use the in-room safe, but were unable to get it to work. We should have gone to the front desk and had them fix the safe. We left 4 envelopes with money in my husband’s backpack and secured all the latches. We left the hotel at 8 am and returned at noon. Upon our return my husband noticed that the latches on the backpack were open. He looked inside and saw envelopes, but we should have counted the envelopes to insure all were there. We checked out the next morning and went with a private guide in his private car and were out of Cusco for two days. During that entire time, the backpack was either with us or locked in the trunk of his car. Upon returning to Cusco to a different hotel and repacking, we noticed 2 of our envelopes were missing for a total of $700 USD. The 2 envelopes which were not touched had Chilean pesos. Our Cusco guide went with us back to Colonial Mansion to help us with this problem. The room cleaner had been employed there for many years with no problem. They said they could look at security video to see who was in the area during that 4-hour window. We asked them to have the manager call our guide and they took his number and said he would call us that day. They never did. The hotel is clean, well maintained, and has comfortable beds, but if you choose to book here, make sure to take all precautions for your valuables. Having $700 stolen leaves sour taste.

Funcionários muito atenciosos.

Very nice experience

The hotel and the room are clean. Would be nice if the hotel offers drinking water for the room and tea.

Comfortable beds with high quality linens. Staff friendly and helpful!