Room was clean and well appointed. You can use the app to order different pillows, more coffee, etc. Service was excellent. We used the gym as well which is well equipped.
One thing to note is that although the rooms have AC, this is not operating in the winter months. The rooms are kept very warm so our only option was to open a window. The street noise was considerable given we were there on a holiday. We were only there a couple nights so we managed but if you need a cool room to sleep, this might not be the hotel for you depending on the time of year.